About this role
Who We Are
BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!
Essential Job Functions:
- Develop and manage annual budgets and financial plans for each community within the region. Review monthly financial performance, identify variances, and ensure alignment with budget objectives. Analyze and recommend capital expenditure initiatives and communicate key financial insights to stakeholders and investors.
- Recruit, lead, and develop a team of Regional Managers. Provide ongoing coaching, performance feedback, and formal evaluations, fostering a high-performing, inclusive, and accountable team culture.
- Monitor and evaluate the performance of all communities within the portfolio. Identify opportunities to improve operational efficiency, optimize expenses, increase revenue, and enhance ancillary income. Assess utilities, purchasing practices, and overall cost management against industry benchmarks.
- Partner cross-functionally on due diligence for acquisitions, dispositions, and refinancing initiatives. Coordinate activities related to tax assessments and appeals, financing processes, and insurance programs.
- Oversee the execution of core operational processes across communities, including leasing, marketing, and resident experience strategies. Conduct regular site visits to assess performance, identify opportunities for improvement, and ensure timely resolution of operational issues.
- Build and maintain strong relationships with clients, investors, vendors, and contractors. Ensure effective communication and collaboration to support business objectives.
- Travel approximately 50% or as needed to support regional operations and business priorities.
- Other job duties as assigned.
Minimum Qualifications/Skills:
- 7+ years of progressive experience in property management or a related field
- Bachelor’s degree in business or management, or equivalent multifamily experience.
- CAM or CAPS Licensed Property Manager, if required under applicable state regulations for the position’s location.
- Proficiency in Microsoft Office Suite and strong overall technical aptitude
- Demonstrated experience leading and developing teams, with a focus on coaching and mentorship
- Experience preparing and analyzing financial data, budgets, and market analyses
- Strong written, verbal, and presentation communication skills, with the ability to influence and inform diverse audiences
- Ability to perform effectively in a fast-paced, competitive, and evolving environment
- Demonstrated ability to collaborate and build relationships with diverse teams, stakeholders, and customers
Competencies: 3
Core – Proficiency Level:
- Communication
- Customer Focus
- Teamwork and Collaboration
- Embrace Evolution
- Inclusion
Leadership – Proficiency Level: 3
- Strategic Leadership
- Innovation
Functional – Proficiency Level: 3
- Organizational Awareness
- Team Leadership
- Conflict Management
- Change Navigation
Work Schedule: Monday-Friday (work schedule may vary).
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.