Restoration Technician

Position Summary/Purpose

Purpose Primary responsibility is to provide support to all field operation departments Responds to emergency property damage (such as floods, fires, mold, and storms) to clean, remediate, and restore residential and commercial buildings.

Principle Duties and Responsibilities

- To report to work on time Depending on whether the job is in town or out of town will determine what time you need to report to work. Must have the willingness to learn all aspects of field operations.

- Equipment Setup: Deploy and monitor heavy-duty restoration hardware, including air movers, industrial dehumidifiers, air scrubbers, and moisture meters Make sure they have the required list of tools that is mandatory by Swartz Restoration and Emergency Services.

- Demolition & Remediation: Perform light demolition (removing ruined drywall, flooring, or baseboards) and apply antimicrobial, deodorization, or cleaning treatments

- Customer & Paperwork Tracking: Communicate empathetically with property owners, log daily job notes, and record equipment or vehicle data.

- As a Swartz Restoration and Emergency Services Employee, it is your job to always promote a professional appearance and attitude on all job sites.

- Everyone is responsible to hold each other accountable and promote teamwork throughout the company.

Expectations

- To communicate to the Manager when there is a problem that needs to be addressed.

- To advance in your skills and knowledge of the construction labor support and water mitigation support.

- To have a professional image and communication with all customers.

- Help keep job sites clean and orderly, help enforce quality workmanship.

- Work more as a team and not against each other, become more of a leader not a follower. (This pertains to morality.).

- Need to remember to put the customer and the job at task before our personal problems. . If there is a situation that needs to be taken care of, with a fellow employee, it should never be addressed on the jobsite.

This position description in no way states or implies that these are the only duties to be performed. You will be expected to follow any additional job-related instructions and to perform additional job-related duties as requested by your supervisor.

Swartz Restoration and Emergency Services is a 24/7 Service Company. This Production associate will be, from time to time, on 24-hour call. Every Swartz Contracting employee will be on a mandatory on-call rotation schedule. Depending on the weather situation, and/or other emergency situations, that may be going on, you could be called into work when you're not on call. This decision will be left up to the Operations Manager and/or the personnel taking the emergency call.

Working Relationships and Scope .

- Help the Management team complete customer assignments efficiently and in a timely manner.

Performance Competencies

- Oral Communication — The individual speaks clearly and persuasively in positive or negative situations Able to effectively communicate with customers in understandable terms.

- Team Building — Achieves cohesion and effective team spirit with peers, subordinates and subcontractors. Sustains a climate characterized by open, honest relationships where differences are constructively resolved rather than ignored, suppressed or denied. Shares credit for accomplishments.

- Integrity — Iron clad. Does not cut corners. Puts company interests above self. Earns trust of co-workers. Is intellectually honest, does not play games.

- Excellence — Sets high standards of performance. Demonstrates low tolerance for mediocrity. Sets clear, fair and aggressive goals for self

- Customer Focus — Combines empathy for customer's situation and shows respect for the Homeowner's property

Qualifications - Knowledge, Skills and Abilities

- Education: High school diploma, GED, or equivalent This role requires limited experience (will provide on-the-job training), background in construction, landscaping, maintenance, or moving is preferred.