HUMAN SERVICES PROGRAM SPECIALIST - 64000368

Requisition No: 885383

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64000368

Pay Plan: Career Service

Position Number: 64000368

Salary: 40,000.00 - 41,989.00

Posting Closing Date: 10/28/2026

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FLORIDA DEPARTMENT OF HEALTH

IN SEMINOLE COUNTY

JOB OPPORTUNITY ANNOUNCEMENT

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Class Title : Human Services Program Specialist

Base Salary : $40,000 to $41,989.00

Location : Florida Department of Health in Seminole County

400 W. Airport Blvd

Sanford, FL 32773

Your Specific Responsibilities:

This is a highly responsible Hepatitis and STD surveillance position under the direct supervision of the STD Program Manager. This position will be focused on activities associated with Hepatitis education and prevention. Responsibilities include disease prevention outreach and coordination of follow up and referrals.

Completes required paperwork including outreach testing and education records and forms, interview records, field investigations, statistical reports, and narratives. Competence in the State’s internet-based MERLIN surveillance system.

Responsible for the tracking of all Hepatitis risk assessments and lab results for the Florida Department of Health in Seminole County. Process all Hepatitis Risk Assessments in a timely manner.

Performs case-management duties as needed, including reminders to clients regarding second and third vaccine doses and referral of clients to community resources. Assists with the vaccine inventory which includes ordering, receiving, and accountability of Hepatitis Vaccines under the 09 program component.

Competence in the Health Management System (HMS) and FLORIDA SHOTS regarding the vaccine module, data entry and importing of services from FL Shot to HMS of vaccines doses administered. Responsible for registering clients of the Hepatitis Program into the Health Management System and FLORIDA SHOTS for registry for vaccine services, importing and reports. Maintains contact with Hepatitis Program offices and ensures completion of quarterly hepatitis reports on FDOH SharePoint.

Assists in the development of public health education materials and provides educational presentations to the public as needed, using various software packages such as Microsoft Excel, Access, and PowerPoint. Also plans, schedules, and conducts special outreach, control programs and county jail outreach. Represents the Florida Department of Health in Seminole County in work groups, trainings and while conducting community screening programs and community outreach and education for targeted populations.

The incumbent in this position communicates with reporting providers to collect pertinent/necessary information pertaining to the patient visit Information needed: Demographics, locating, contact, STD history, emergency contact, signs or symptoms suggested of the infection in question, treatment for the infection in question, sex partners, race, ethnicity, pregnancy status, if necessary, etc. All the information that was received via the ELR, fax, mail, e-mail and or phone will be verified with the provider once contacted. This information will help and aid the Disease Intervention Specialist in locating and properly treating said patient.

The Human Services Program Specialist (HSPS) will document daily in the comment section of each Field Record tasked to work on. All activities conducted to aid in the closure of any field record needs to be documented. Examples: All phone calls and their outcome, Record Searches, and its outcome, etc.

The incumbent will conduct a HARS record search on all new field records and all new episodes. Documentation of the HARS record search being completed will be documented in the note section of each field record created whether being disposition for closure or reassigned for follow up. Will accept incoming phone calls pertaining to text messages, providers call backs, client’s questions, and if need be, transfer client or health official to the appropriate area.

The HSPS will process the laboratory results (paper or electronically) within 48hrs business days of receipt in accordance with Program Guidelines. Monthly average reports from STARS Patient Reporting Investigating Surveillance Manager system using the Field Record creation date.

The HSPS will complete the tasks for at least 90% of pregnant females infected with Chlamydia, Gonorrhea, Syphilis, and co-infected HIV within 2 days of date lab results or providers reports were received.

The HSPS will text all clients who opt in to receive a text for their Chlamydia, Gonorrhea, and Syphilis results, either positive or negative. A text should be sent out no later than 6 to 7 days.

The HSPS will analyze and evaluate the information provided by the medical professional to gain a better understanding of the patients’ visit. Confront improper techniques per CDC guidelines. Educate medical professionals on treatment, CHD procedures, and reporting measures per CDC guidelines.

The HSPS will fax or e-mail all providers who do not have or continue to use old or indifferent reporting forms, the new STD reporting form. Participate in mandatory trainings. Shadow other co-workers to cross train in their area of expertise.

Perform other related duties as assigned

Knowledge, skills and abilities: effective interpersonal skills, computer software applications, written and verbal English communication. Ability to: perform basic computer operations, HIV/AIDS 501 and Introduction to Sexually Transmitted Disease Intervention (ISTDI) training within 6 months of employment.

Qualifications:

MINIMUM:

At least 2 years of verifiable experience working in STD, HIV or a health care setting, conducting screenings and working with community partners

Experience conducting interviews or counseling sessions in a public health, clinical or community setting, including managing sensitive information

Experience conducting training, presentations and meetings

All newly hired employees of the Florida Department of Health in Seminole County, who have not had a previous positive TB test, are required to have an initial TB test upon hire and annual testing thereafter. If hired, will you agree to comply with the required TB testing or provide medical documentation of a previous positive TB test?

This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship. Are you authorized to work in the United States without employer sponsorship?

This position requires daily in-office or field work. Are you willing to physically come in the office daily and perform field work?

Are you willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

400 W. Airport Blvd

Sanford, FL 32773

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Annual and Sick Leave benefits;

- Nine paid holidays and one Personal Holiday each year;

- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

- Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

- Flexible Spending Accounts;

- Tuition waivers;

- And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.