About this role
Dispatcher
Ocala, FL Waste Connections – Florida Express
Waste Connections is looking for motivated, safety‑driven individuals to join our team at the Ocala Express Hauling location as a Dispatcher . If you thrive in a fast‑paced environment, excel at communication, and want to grow your career in a stable, year‑round industry — this is the opportunity for you.
Our #1 value is SAFETY , and we are seeking someone who supports our drivers, delivers excellent customer service, and works well as part of a world‑class dispatch team.
Schedule
- Monday–Friday
- Start time: 5:00 AM
- Typically 10-hour workdays (45–50 hours/week)
Pay
- Competitive Pay Based on experience
- Overtime available
Duties & Responsibilities
- Work with Operations and Customer Service to resolve service concerns
- Analyze and resolve issues such as missed pickups, misplaced containers, or property matters
- Provide drivers with support and clarification for pickups and deliveries
- Schedule and dispatch work to drivers throughout the day
- Utilize Waste Connections proprietary software and MS Office (Excel, Word, Outlook)
- Maintain positive customer interactions and promote goodwill
- Perform in a high‑volume, fast‑paced call environment
- Upsell additional services when applicable
Minimum Job Requirements
- High school diploma or GED required
- 2+ years dispatch experience in transportation/logistics preferred
- Strong typing and computer skills
- Proficiency in MS Office Suite
- Strong verbal and written communication
- Excellent organization, multitasking, and problem‑solving skills
- Veterans encouraged to apply
What We Offer
- Competitive pay with overtime
- Full benefits package including:Medical, dental, visionFlexible spending accountsLife insurance, long‑term disability401(k) with company match
- Stable, year‑round employment
- Internal growth and advancement opportunities
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or