Supervisor, Retail Security (Secondment/Contract)

Location Address:
100 Queens Quay East, 9th Floor, Toronto

Number of Openings:
1

Pay:

$66,671.00 - $113,578
Job Posting Description:

This is an onsite role #LI-Onsite

Reporting to the Manager, Retail Security Resource Protection, you will ensure the security and safety of LCBO retail stores, staff, and property by supervising a team of LCBO Resource Protection members and contract security personnel. You will also assist with crisis support, investigating criminal activity, and mitigating corporate risk.

If you are a dedicated security professional, come join the LCBO and help ensure the safety of our retail stores and staff!

About the Role

- Oversee the Retail contract security program and ensure compliance.

- Investigate security incidents and provide risk-reduction recommendations.

- Manage HQ security systems, access control, and emergency responses.

- Supervise video evidence review and support the Video Unit Coordinator.

- Conduct electronic sweeps, manage security installations, and develop safety policies.

- Validate access requests, review incident reports, and approve security-related payments.

- Assist in contract security company audits.

- Visit LCBO Retail Store locations and meet with Retail staff re: guarding and LCBO equipment concerns.

- After-hours support may be required.

Required Qualifications

- Post-Secondary Certificate in Security Administration/Police Foundations or equivalent.

- Minimum 5 years’ experience in security, preferably in retail or government.

- Valid First Aid and CPR certification.

- Experience in retail security and law enforcement

- Proficiency in MS Word, Outlook, and security monitoring equipment.

- Ability to travel throughout Ontario as needed.

Preferred Qualifications

- Degree in Criminal Justice or related field.

- Additional certifications like Use of Force, Crisis Management, and CPP designation.

- Experience contract management and RFP/Procurement process.

- Strong communication, administrative, and organizational skills.

We offer a comprehensive suite of benefits including:

- Access to an Employee & Family Assistance Program.

- A Defined Benefit Pension.

- Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office

Work Hours:
36.25

Union / Non-Union:
Non-Union

Job Posting End Date:
November 4, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.