Key Account Manager

The Key Account Manager works in a consultative manner and assumes overall responsibility for managing accounts to ensure revenue goals are achieved. This role proactively manages renewal and upsell opportunities throughout their lifecycle while balancing the needs of the customer with those of the organization. The position remains focused on the strategic management of the account portfolio while also managing day-to-day service requirements. Success in this role depends on building strong relationships with customers and brokers to drive alignment, retention, and improved outcomes for all stakeholders.

We are hiring for multiple Key Account Manager positions across the United States.

- 2+ years of experience in employee benefits and a bachelor’s degree.
- Advanced business math and analytical skills with the ability to position financial outcomes that contribute to revenue goals across an assigned portfolio.
- Excellent consultative selling and negotiation skills with the ability to influence decision-makers.
- Strong time management skills and experience managing overlapping projects under tight deadlines.
- Ability to meet specific deliverables in an environment of tight deadlines and considerable pressure.
- Ability to work independently and resourcefully with minimal oversight.
- Excellent written and verbal communication skills, with particular strength in formal business presentations.
- Ability to effectively communicate with all levels of the organization in a collaborative environment.
- Advanced problem-solving skills with the ability to work cross-functionally to resolve issues and generate results.
- Outstanding attention to detail and strong organizational skills.
- Ability to travel up to 30%, including overnight travel; use a personal vehicle; and cover related expenses until reimbursed.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Teams) and CRM software (Salesforce).
- Must possess a valid driver's license and successfully pass a motor vehicle record check. A generous car allowance is provided. Maintaining automobile liability insurance with limits of $250,000/$500,000 is required.
- A state life and health producer license is required within 90 days of hire.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 19. $64,357 - $134,845