FITNESS CENTER DESK ATTENDANT

Country Club of LandfallWilmington, North CarolinaOn-sitePart-timeNew grad, 0–1 yearsListed 4 hours ago

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About this role

Job Title: Fitness Center Desk Attendant

Job Type: Part-Time

Pay: $15.00/hour

About Us:

Country Club of Landfall is a premier private club dedicated to providing top-notch sports, fitness, and recreational experiences for our members. Our Sports Center offers state-of-the-art facilities, including racket courts, a fitness center, a pool, and more.

We are looking for a reliable, proactive, and friendly Front Desk Attendant who maintains a professional demeanor and is committed to providing outstanding service to our Members, their families, and guests.

Job Responsibilities:

- Greet and welcome members and guests with a friendly and professional attitude.

- Assist members with check-ins, bookings for group exercise classes, and general inquiries.

- Answer phone calls and respond to emails regarding reservations, schedules, and Sports Center services.

- Assist with cleaning, organizing, and stocking the front desk area, lobby, workout rooms, locker rooms, and gym.  This includes washing, drying, and folding gym towels, refilling water bottles at the water stations, refilling sanitizing wipes, etc.

- Process payments for services, manage memberships in MindBody, and track attendance.

- Coordinate and assist with instructors, trainers, and other staff to ensure smooth operations.

- Handle member concerns and escalate issues when necessary.

- Provide information on club programs, classes, and special events.

- Assist with gym cleanliness

- Assist with check-in for the pool during season (May-September)

Qualifications & Skills:

- High school diploma or equivalent required; customer service experience preferred.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in using computers, scheduling software, and payment processing systems.

- Ability to work in a fast-paced environment and handle member inquiries with professionalism.

- Availability to work early mornings, evenings, weekends, and holidays as needed.

- Prior gym experience preferred or a basic knowledge base of the fitness realm

- Ability to lift at least 40lbs

- Red Cross CPR/AED/FirstAid certified or willing to get certified within 90 days of employment

Shifts:

- Monday-Friday 9:00am-4:00pm

- Availability to work weekends and holidays when needed

- Tentative start date: December 2026

Benefits:

- Complimentary golf based on specified employee access schedule

- Scholarship reimbursement opportunity

- Employee discounts on food, beverages, and merchandise

To apply, please visit https://www.countrycluboflandfall.com/web/pages/application