About this role
Job Description:
The Regional Vice President is a management position with accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while maintaining the owner’s investment. They are responsible to develop a high-quality team through effective recruitment, training, motivation, and coaching strategies.
The Regional Vice President is the primary contact between ZRS and our owners. The Regional Vice President supervise a team of Regional Managers and reports directly to the Vice President or the Senior Vice President.
DUTIES and SPECIFICATIONS: The duties include but are not limited to:
- Facilitate quarterly asset review meeting with each Regional Manager to discuss property performance and recommendations for improvement.
- Provide the Vice President and the President with a summary report of the asset review and file it on the shared drive.
- Review management agreement, owner requirements/ monthly reporting/budget deadlines, and Accounting FAQ’s with the Regional Managers.
- Review all annual budgets before they are released to the clients /owners.
- Inspect properties periodically and complete the Regional Manager site-visit checklist.
- Ensure the Regional Manager checklists are being completed, shared with the Vice President and uploaded on the shared drive quarterly.
- Responsible for a small portfolio of properties and handle direct supervision of these properties.
- Perform all the duties of the Regional Manager to ensure successful operation of the properties.
- Mentor and develop the Regional Managers in the region.
- Responsible for the annual reviews for the Regional Managers.
- Ensure the on-site teams are regularly attending and up-to-date with the marketing, operations and other training classes.
- Responsible for implementing in person training sessions in the region. Host Manager meetings every quarter.
- Hire and train Regional Managers and Property Managers
- Responsible for all on-site hiring decisions
- Manage and resolve employee conflicts in a positive way and assist with counseling for on-site staff.
- Sign off on Property Manager annual evaluations.
- Motivate through goal-setting and employee recognition
- Assist the Vice President with new business development as needed.
- Serve as a back-up for the Vice President in communicating with clients regarding property performance.
- Perform special projects as requested by the Vice President and the President.
SKILLS and ABILITIES OF SUCCESSFUL REGIONAL VICE PRESIDENT
- Possess strong computer skills - intermediate knowledge of Microsoft Excel, Word, Adobe and Power Point
- Possess excellent time management skills – i.e. ability to prioritize, manage time effectively and handle multiple projects and tasks
- Possess financial and analytical skills
- Ability to respect and maintain confidentiality
- Possess good organization skills as well as being detail-oriented – i.e. ability to provide timely and accurate response to clients, the Regional Vice President or the Vice President or the President and all the departments
- Knowledge of business practices and principles
- Ability to work in a team environment
- Ability to cope with stress in a composed manner
- Proven effective negotiating and good communication skills
- Possess strong management, leadership; and interpersonal skills
- Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
- Representative of ZRS – ability to convey and maintain professional image
QUALIFICATIONS
A college degree preferred. Range of experience should include but is not limited to: budget preparation, lease-ups, pursuing new business opportunities, due diligence, takeovers, and reverse takeovers.
WORKING CONDITIONS :
The Regional Vice President works normal business hours, although long hours and evening meetings are sometimes required. They may be required to deal with emergencies on weekends and holidays . This position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. Travel will be 50% up to 75% varying on portfolio and current portfolio conditions/needs. The Regional Vice President must maintain a valid driver’s license and have a reliable vehicle to fulfill all of the job’s functions. Must have a proof of liability insurance and a valid driver’s license.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.