Logistics Operations Lead, NORAM

Job ID: 41970 | Location: Charlotte, North Carolina, USA | Work Model: Hybrid

As the Logistics Operations Lead, North America , you will sit at the intersection of regional operations and global strategy, responsible for the Global Business Service Logistics Operations (GBS LO) organization, ensuring agreed service levels to Business and Service Units (BU/SU) with optimized costs and sustainable solutions across the NORAM region.

This is a high-impact leadership opportunity for a strategic and results-driven professional looking to make a meaningful mark across a global organization. You will interface across all Business and Service Units, driving stakeholder engagement at the most senior levels of Clariant, while acting as the critical bridge between GBS and regional BU/SUs — supporting communication, top management engagement, and serving as the primary escalation point of contact for GBS Logistics in NORAM.

Leading a team of 9 across NORAM and collaborating with global teams, you will have the opportunity to drive meaningful change, champion innovative solutions, and build lasting partnerships across an intercultural, cross-functional environment — all while contributing to Clariant's commitment to operational excellence and sustainable growth. The ideal candidate will bring effective decision-making and strategic thinking skills, outstanding communication abilities, and a proven capacity to influence beyond their direct area of responsibility, coupled with experience leading intercultural teams.

Responsibilities

- Develop and implement regional logistics strategy and processes in alignment with BU service levels and GBS LO standards

- Develop and maintain the Logistics Operations organization across Procurement, Compliance, and Operations

- Set regional and country targets, including service levels with BUs and budgets, and ensure their achievement

- Track performance using a harmonized set of process KPIs reflecting end-to-end process performance

- Ensure continuous optimization of services and the organization to meet BU objectives around service levels and cost

- Provide proactive, innovative, and sustainable solutions that add measurable value to BU/SUs

- Participate regularly with Regional Leadership and the GBS Global Leadership team

- Act as the interface between GBS and the region by supporting communication, perception management, and feedback loops

- Develop and actively track change requests and status of new solutions, communicating impact to all relevant stakeholders

- Manage, motivate, and develop employees in line with Clariant's management principles

- Ensure an efficient functional and operational structure that provides opportunities for individual growth