About this role
This highly visible principal individual contributor role requires the ability to move between organizational strategy, engineering detail, and hands-on implementation. You will independently lead ambiguous, cross-functional programs, translate business and regulatory needs into technical requirements, and build tooling that reduces manual work and improves delivery.
You will work closely with Engineering, Product, Quality, Legal, and Regulatory Affairs to integrate medical device requirements into development and operational workflows. A key focus will be using automation to improve requirements tracking, documentation, evidence collection, and readiness for regulatory reviews, audits, certifications, and product releases.
As a strategic partner to the Director of Operations, you will also support organizational planning, resource allocation, and executive decision-making. Success requires technical depth, sound judgment, and the ability to influence senior stakeholders while delivering measurable improvements across teams.
Minimum Job Qualifications
Education and/or Experience:
11 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 7 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 5 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 3 year of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Same skills as prior level plus;
Technical Leadership Demonstrated ability in or knowledge of technical leadership, including guiding teams and stakeholders to achieve project and strategic goals.
Client Relationship Management Demonstrated ability in or knowledge of client relationship management, including establishing and maintaining trusted client relationships and ensuring satisfaction.
Customer Service Demonstrated ability in or knowledge of customer service, including identifying and resolving customer needs and handling sensitive situations with diplomacy.
Customer Success Management Demonstrated ability in or knowledge of customer success management, including understanding customer business needs and tailoring solutions for successful outcomes.
Compliance Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
Innovation Demonstrated ability in or knowledge of innovation, including generating or supporting new ideas, technologies, or processes for organizational growth.
Thought Leadership Demonstrated ability to provide thought leadership and drive adoption of best practices within teams or industry.
Cross-Functional Team Leadership Demonstrated experience successfully leading cross-functional teams in project or product delivery.
Cross-Functional/Team Collaboration Demonstrated ability in or knowledge of cross-functional collaboration, including working with stakeholders across teams or geographies to achieve common objectives.
Prioritization Demonstrated expertise in prioritizing tasks and projects to ensure efficient resource allocation.
Roadmap Management Demonstrated ability to create, communicate, and maintain actionable technology or product roadmaps in partnership with stakeholders.
Software Engineering Demonstrated proficiency in all phases of software engineering and development.
Quality Management Demonstrated ability to lead or contribute to quality management processes ensuring high-standard deliverables.
Preferred Job Qualifications
Education and/or Experience:
12 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 8 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 6 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 4 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Oracle Product Knowledge: Demonstrated knowledge of Oracle products and the ability to educate customers on their effective use.
Budget Experience:
2 years of experience working with operating budgets and/or project financials.
Cloud Services Experience:
8 years of experience in a reputed Enterprise Cloud Services organization/experience working directly with large enterprise customers (i.e., Cerner systems, Oracle Cloud Infrastructure, cloud services, networking, SaaS products, scalable distributed backend services design with Cloud Native, and/or and systems development lifecycles).
Software Lifecycle Development Methodologies Experience:
5 years of experience using software development lifecycle methodologies (e.g., Agile, Scaled Agile Framework [SAFe]), practices and associated tooling.
Matrixed Organization Experience:
6 years of experience in leading cross-functional and cross-level matrixed teams to achieve project goals.
Stakeholder Facilitation Experience:
3 years of experience in facilitating large meetings and driving consensus among diverse stakeholders.
Presentation Experience:
3 years of experience in communicating program status, end-to-end delivery, and results to leadership.
Industry Experience:
2 years of experience in relevant industry (e.g., cloud development, cloud operations, policy, risk, healthcare, financial, logistics, HR, regulatory compliance, or information technology [IT]).
Data Analysis Experience:
5 years of experience in data analysis and reporting.
Project Management and Delivery Certifications:
Project management and delivery certifications, e.g., Certified Scrum Master (CSM) from Scrum Alliance, Project Management Professional (PMP) certification from the Project Management Institute (PMI), Lean Six Sigma Black Belt Certification, ITIL Information Technology Infrastructure Library.
Software Development and Implementation Experience:
3 years of experience in software development, software development management, or software implementation consulting projects.