Server Technician (Senior)

Job Title: Server Technician (Senior)

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking a Senior Server Technician for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

- Provide server installation support services including non-routine and emergency services, executing Hardware Configuration Management (HCM) for all DT/EA/CST configurable items
- Ensure all installations are planned for completion by dedicated onsite teams and provide trip schedules for Government approval at least ten days before deployment trips
- Perform operating system configuration and security fixes, software application installations and upgrades, security patches, and Oracle database changes in support of active deployment activities
- Conduct comprehensive site surveys and deliver detailed recommendations for facility renovations, infrastructure components, and optimal physical placement of equipment at all worldwide Consular locations
- Ensure, confirm, and maintain records demonstrating that responsibility and accountability for equipment are properly transferred to receiving posts upon delivery
- Recommend appropriate shipping methods for non-foreign locations based on cost analysis, post preference, and urgency of shipment requirements
- Track delivery status of items sent out for repair to manufacturers and manage warranty fulfillment processes, escalating issues as needed
- Coordinate data center infrastructure buildout addressing requirements for space, power, network, and storage, applying scalable and modular design principles
- Create accurate technical documents for all server installation activities and deliver deployment tracking reports for post self-installs and installation team deployments
- Function as a technical expert across multiple project assignments, planning and leading major server deployment initiatives while mentoring junior technicians and supervising technical support staff

Qualifications:

Required:

- Bachelor's degree + 8 years of experience in related fields, such as server support, IT technical support, hardware deployment, systems administration, or data center operations; equivalencies considered.
- Active Secret Clearance
- Proven experience with server installation, Hardware Configuration Management (HCM), and support for worldwide deployments
- Demonstrated expertise in operating system configuration, security patch management, Oracle database support, and hardware configuration
- Strong knowledge of site survey procedures, infrastructure planning, and coordination with international facility contacts
- Excellent leadership abilities with proven experience planning and leading server deployment assignments, functioning as a subject matter expert, and supervising technical teams

Desired:

- Prior experience supporting federal agencies, especially the Department of State
- Experience with international deployments, emergency server installation services, and data center infrastructure buildout
- Knowledge of Hardware Configuration Management (HCM) practices, warranty management, and logistics coordination for overseas locations
- Professional certifications such as CompTIA Server+, Oracle Certified Professional, VMware Certified Professional (VCP), or Microsoft Certified: Windows Server

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:
$94,400 - $198,200

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.