Technical Operations Officer

Req ID:527477

At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

Join our team as a full-time Technical Operations Officer, working on-site primarily in Etobicoke, with coverage across Whitby and Oakville.

More Than a Job: A Mission

Take on a new challenge and apply your technical expertise in a cutting-edge field. You’ll work alongside collaborative and proactive teammates.

You'll play a key role in ensuring the seamless operation of train services by monitoring train performance and identifying potential mechanical issues before they affect on-time performance. Day-to-day, you’ll work closely with teams across the business, including Control Supervisors, Outpost Technicians, and Train Operating Crews, to ensure smooth operations and timely communication, and much more.

You’ll specifically take care of monitoring locomotive, coach, DMU, and train service health using advanced health monitoring systems, but also implement recovery plans during service disruptions to minimize delays.

Your Role, Your Impact

- Monitoring train performance using resources like Intellitrain, CDS, Witronix, and Metrolinx Network Operations Control Center

- Identifying potential equipment issues in advance of dispatch and coordinating repairs

- Providing troubleshooting instructions to crews during service disruptions

- Collaborating with the Control Supervisor to ensure timely communication with GO Transit Operations

- Maintaining detailed logs and reports on train recovery and incident prevention

- Staying updated with crew operating instructions and notices

What You Bring

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

- Electrical and mechanical college diploma or certification

- Completed apprenticeship (an asset)

- Three years of railway experience

- Proficiency in computer skills

- Excellent understanding of locomotives and coach equipment

- Strong communication skills across various mediums (face-to-face, phone, email, or radio)

- Ability to provide clear repair instructions to Train Operating Crews, Outpost Technicians, and Maintenance staff

Alstom, A Great Place to Grow

- Enjoy stability, challenges and a long-term career free from boring daily routines

- Work with new security standards for rail signalling

- Collaborate with transverse teams and helpful colleagues

- Contribute to innovative projects

- Utilise our dynamic and inclusive working environment

- Steer your career in whatever direction you choose across functions and countries

- Benefit from our investment in your development, through award-winning learning

- Progress towards leadership or advanced technical roles

- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

This job posting represents an existing vacancy.

Compensation
The expected compensation for this role is $87,000 – $94,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Use of Artificial Intelligence in Hiring
We do not use artificial intelligence in the recruiting process for this role

Interview Process & Candidate Communication
Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date

Accessibility & Equal Opportunity
We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process. We’re committed to creating an inclusive workplace for everyone. If you require accommodation during the hiring process, please email us at "[email protected]” while referring to the job requisition number, job title and location you applied to.

Job Type:​Experienced​