About this role
Job Title: Annual Giving Officer
Reports To: Senior Individual Giving Manager
Position Type: Full-Time, Exempt
Compensation: $78,000 to $85,000 Annually
Application Deadline: Open until filled
Position Summary:
The Annual Giving Officer is a key member of San Francisco Ballets Philanthropy team, responsible for managing Friends of San Francisco Ballet, a dedicated membership program for donors contributing between $75 and $2,499. This position plays an integral role in securing financial support from individual donors through direct solicitation and focuses on fostering a culture of philanthropy and authentic relationships through meaningful cultivation and stewardship activities.
The Annual Giving Officer will contribute to San Francisco Ballets Comprehensive Campaign efforts by inspiring donor engagement, increasing participation, and helping to achieve Campaign goals. This position works closely with the Individual Giving team on prospecting, moves management, segmentation, donor communications, and strategy to meet contributed revenue goals and expand the organizations philanthropic reach.
Key Responsibilities Include:
- Overseeing day-to-day operations of the Friends of SF Ballet membership program ($75-$2,499), including but not limited to stewardship activities, daily thank-you calls, benefit fulfillment, stewardship events (in conjunction with the Events Team), coordination of ticketing and other special donor requests, and communication outreach
- Soliciting Friends-level donors ($75–$2,499) and prospects through direct mail appeals, e-mail correspondence, and phone outreach to meet budgeted revenue goals
- Developing personalized solicitation and stewardship plans for a curated portfolio that prioritizes meaningful engagement opportunities to promote donor retention and growth
- Managing the Friends of San Francisco Ballet e-mail and phone line
- Fostering donor connections through regular and timely communication and excellent customer service
- Presenting current and prospective donors with opportunities to align their passion for dance with San Francisco Ballets mission-driven work
- Working closely with the Individual Giving team on prospecting and donor acquisition to build a strong donor pipeline while ensuring a seamless moves management experience
- Supports annual fund campaign appeals and stewardship and cultivation communiques, including drafting copy, sourcing photos, and submitting design requests
- In collaboration with the Annual Fund Operations Manager, using data to analyze giving trends, identify new opportunities, and refine segmentation strategies to maximize donor engagement and philanthropic impact
- Envisioning and leading Friends of SF Ballet donor events—in partnership with the Events team—including Member Mingle, Dress Rehearsals, and Orchestra Rehearsals
- Maintaining accurate donor records in Tessitura, including contact reports, plans, membership levels, and program recognition names
- Representing San Francisco Ballet by hosting supporters in the Jeannik Mquet Littlefield Intermezzo Lounge and at backstage tours and other donor events and performances throughout the season
- Supports the Events team during Nutcracker Luncheon, Gala season, Spring Festival, and other special fundraising events with duties as assigned and on-site participation (e.g., seating, check-in, wayfinding, etc.).
- Completing projects and other duties as assigned
Qualifications
Internal Contacts:
Revenue and Growth, Artistic, Artistic Operations, Production, Education & Training
External Contacts:
Individual donors, Trustees, vendors, WMOH staff, volunteers
Years and Type of Related Experience Required:
One to three years of individual giving or fundraising experience and familiarity with CRM software (i.e., Tessitura, Raiser’s Edge, Blackbaud, Salesforce) preferred. Love of performing arts desired; dance or classical music knowledge is a plus. Strong verbal and written communication skills.
Technical Competencies:
- Demonstrates excellent communication skills, both written and verbal, particularly in establishing a rapport with donors, volunteers, and staff via email, letter, phone and personal contact
- Demonstrates sound project management skills, including the ability to organize and manage multiple projects to meet required deadlines
- Embraces and contributes to the Development team’s culture of philanthropy through collaboration, discretion, kindness, and respect within and across departments. Refrains from gossip, internally and externally, at all times.
- Safeguards confidential information and uses discretion with sensitive information
- Works with Event and Development staff to successfully plan and execute Friends stewardship and cultivation events
- Represents SF Ballet at all times with the highest degree of professionalism and communicates the Ballet’s position on sensitive issues without losing the donor’s goodwill
- Maintains documentation, files, correspondence, and records that are readily accessible and comprehensible by others.
- Effectively and accurately reviews, edits, and proofs work using SF Ballet’s style guide, contemporary business grammar, punctuation, and spelling rules to ensure consistency and clarity
- Utilizes and maintains up-to-date knowledge of word processing and spreadsheet software
- Develops and utilizes specialized knowledge of Tessitura
- Effectively utilizes office and computer equipment (hardware and software) to perform duties in an efficient manner.
Physical Demands:
- Ability to stand for several hours. Ability to lift 25 pounds. Evenings and weekends required.
Special Equipment Used:
- Current Windows Operating System, Microsoft Office Suite, Tessitura (database management software), Prospect2 email marketing
Application Procedure
We prefer you apply online
NO CALLS, PLEASE
San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).