About this role

Job Description

This role develops, leads and implements Nordstrom's Source-to-Pay (S2P) strategy for an AI-enabled future. It leads the S2P systems team and sets the roadmap for how AI, automation and data change the way we source, contract, buy and pay, in support of Nordstrom's Sourcing and Procurement Strategic Plan. This role requires significant engagement with leaders across the company, including VP partners in Finance, Technology, Legal, Product and the business. It turns strategy into working solutions with the right controls, while also supporting the day-to-day systems and process needs of the Strategic Sourcing team.

**This role is Hybrid and will require you to be in office in downtown Seattle, WA 4 days per week.

A day in the life:

- Develop, lead and implement the multi-year S2P strategy and roadmap, aligned to the Sourcing and Procurement Strategic Plan
- Lead, coach and develop a team of S2P system administrators; build the team's skills in platform configuration, automation and applied AI
- Serve as functional owner of Nordstrom's Coupa source-to-pay platform, including roadmap, releases, configuration, contract, supplier relationship and AI capabilities
- Identify and prioritize AI and automation use cases across the S2P process (such as intake, sourcing events, contract review, supplier onboarding, invoice matching and spend analytics), starting with high-volume, rules-based work; guide Technology and the S2P system administrators who build them
- Be a driver, collaborator and influencer within Finance and across the enterprise; regularly advise and present to VPs and build alignment on priorities and tradeoffs
- Lead cross-functional work with Technology, Legal, Product and Finance to improve S2P, with an eye toward efficiency, automation, user experience and appropriate controls
- Act as the S2P operations authority: set how system requests are prioritized, give procedural guidance to partners, and keep the process connected end to end
- Lead change management and adoption, including communication and training, so teams and suppliers use new tools and ways of working
- Develop and deliver reporting and meaningful business insights on operational procurement metrics
- Evaluate emerging S2P and AI technology, and recommend when to build, buy or partner
- Own the controls for the S2P system and process

You own this if you have:

- Bachelor's Degree in an accounting, business, engineering, supply chain, technology, or related discipline. MBA or related advanced degree preferred
- Eight (8) years of proven experience in increasingly broader procurement operations or procurement technology roles with a consistent track record of achievement and source-to-pay transformation in high-growth environments
- Significant demonstrated "functional ownership" experience with robust source-to-pay or procure-to-pay software solutions such as Coupa (preferred), Workday, SAP, Ariba, or similar
- Experience applying or piloting AI or automation in a source-to-pay system, with a practical view of where human judgment stays in the loop
- Experience leading and developing technical teams, such as system administrators or business systems analysts
- Proven ability to influence senior leaders, including VPs, lead cross-functional teams without direct authority, and drive adoption of change
- Track record of developing and implementing strategies and roadmaps that deliver results
- Strong knowledge of procurement processes, practices, and control frameworks
- Working knowledge of the contracting process, and experience partnering with Sourcing, Vendor Management, and other Procurement teams
- Advanced analytical skills, with financial acumen and strong attention to detail
- Ability to understand, organize and communicate complex information in an easily understandable format tailored to a variety of audiences, with excellent communication and facilitation skills

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$141,500.00 - $233,500.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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