Accounts Receivable Specialist

Are you the newest Accounts Receivable Specialist at Pagefreezer?

What we do and why:

- No one can ignore the internet these days—and a lot of great things are happening online—but we also know that online harms are damaging many individuals, communities, and organizations. It’s Pagefreezer's vision to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice.
- Pagefreezer simplifies compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms for every stage of the information governance lifecycle. We enable organizations to create and share defensible records of their data, quickly and easily in our dashboard, in real-time—every like, share, edit, and deletion.

Results & Responsibilities

- Accounts Management & Reconciliation
- Own the full accounts receivable process, including client setup, generating and issuing invoices, reconciling payments, addressing discrepancies with clients, and handling processing tasks in the accounting system.
- Collaborate with internal departments to ensure invoice accuracy and proper documentation for timely collections.
- Maintain accurate records of all receivable transactions and ensure compliance with financial policies and regulatory requirements.
- Respond to client inquiries regarding invoices and payment status, resolving issues efficiently to maintain strong client relationships.
- Reconcile bank statements with internal financial records, ensuring accuracy and resolving discrepancies to maintain up-to-date and compliant account balances.

- Financial Planning & Governance
- Support the month-end and quarter-end close processes to ensure accurate and complete financial information.
- Assist with annual financial audits by organizing documentation and addressing routine auditor requests.
- Maintain and strengthen internal control processes through accurate documentation, team training support, and compliance improvements.
- Support the preparation and filing of government and tax reports in compliance with applicable federal, provincial/state, and local regulations, ensuring timely and accurate submissions.
- Provide backup support for similar functions to ensure continuity of operations during staff absences, including processing transactions, maintaining records, resolving discrepancies, and managing related workflow activities accurately and on time.

- Collaborative Execution & Excellence
- Promote a values-driven, safe, respectful, diverse, equitable, and inclusive environment that aligns with company goals and fosters collaboration and shared success.
- Enhance performance and growth by applying feedback, coaching, and analytics to drive continuous improvement.
- Collaborate with team members and others as needed to align on objectives, achieve organizational goals, share documentation and knowledge, support key projects, and provide updates on progress and outcomes.
- Review and follow organizational policies, legal requirements, and information security standards as directed by your leader, HR, Finance, Information Security, Legal, and other teams to align individual contributions with company frameworks.
- Identify and suggest improvements to workflows, tools, policies, and processes to enhance team efficiency, scalability, and success, ensuring alignment with operational goals.
- Stay informed on industry trends, market conditions, regulatory changes, and best practices, adapting strategies to ensure compliance, organizational stability, and a competitive edge.
- Travel as needed to represent the organization, support team initiatives, and maintain alignment across departments.

Requirements

- Alignment with Pagefreezer's Core Values
- Accounting/Bookkeeping Experience or Education: Minimum of 1 year of bookkeeping or accounting experience or a degree/diploma in Accounting.
- Financial Processes Experience: Hands-on experience with accounts receivable, accounts payable, or similar financial processes.
- Accounting Tools: Familiarity with cloud-based accounting tools like Xero/Rillet.
- Customer Relationship Management Tool: Experience using customer relationship management tools such as HubSpot.
- Customer Contract Interpretation: Ability to interpret and execute customer contract terms accurately.
- Technical Tools: : Stellar Excel skills, including expertise in complex formulas and pivot tables.
- Detail Oriented: Exceptional attention to detail, organizational skills, and an innovative growth mindset.
- Self-Starter: Self-starter attitude with strong discipline and accountability to meet deadlines with minimal oversight.
- Effective Communication and Collaboration: Excellent communication skills, including phone and email correspondence with customers and colleagues.
- Education and Certifications (optional): Bonus points for a degree or certificate in Finance, Accounting, or Bookkeeping.