Sr Project Support Specialist

Zachry Engineering Corporation (ZEC) is currently looking for a motivated and detail-oriented Senior Project Support Specialist for the Charlotte, NC office. The successful incumbent has a good understanding of project document control responsibilities, required software systems and corporate operating procedures necessary to function in a fast-paced multitasking environment.

The Document Controller will support the receipt, registration, distribution, tracking, and maintenance of project documents throughout the project lifecycle. The ideal candidate is organized, dependable, comfortable working with technology, and able to manage multiple priorities in a fast-paced project environment.

- High school diploma or equivalent required; associate or bachelor's degree in business administration, information management, or a related field preferred.
- Minimum of 7 years of experience in document control, information management, project administration, or a related discipline, preferably within an EPC, engineering, construction, manufacturing, or industrial environment.
- Demonstrated experience independently managing document control activities for complex projects with multiple disciplines, contractors, vendors, and other stakeholders.
- Advanced knowledge of document control principles, including document numbering, revision control, metadata management, transmittals, document registers, distribution requirements, and records retention.
- Demonstrated proficiency in administering and maintaining Electronic Document Management Systems (EDMS) and enforcing project-specific document control standards.
- Experience monitoring document deliverables, identifying discrepancies and overdue items, resolving processing issues, and maintaining compliance with project service level agreements.
- Strong analytical and problem-solving skills, with the ability to interpret document control requirements, investigate discrepancies, and implement effective corrective actions.
- Demonstrated ability to develop reports, analyze document control metrics, and communicate actionable information to project teams and management.
- Advanced proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
- Excellent written and verbal communication skills, with the ability to coordinate effectively across multidisciplinary teams and external organizations.
- Strong organizational and time-management skills, with the ability to manage competing priorities, work independently, and meet critical project deadlines.
- Demonstrated initiative, accountability, attention to detail, and commitment to quality, accuracy, and continuous improvement.
- Ability to maintain confidentiality and comply with company information security policies and project-specific requirements.

Preferred Qualifications
- Experience supporting large-scale EPC, capital projects, engineering, construction, manufacturing, energy, or industrial projects.
- Hands-on experience with EDMS platforms such as Aconex, SharePoint, Procore, or comparable document management systems.
- Familiarity with engineering and construction documentation, including drawings, specifications, calculations, RFIs, submittals, vendor documentation, technical queries, transmittals, and project correspondence.
- Experience establishing or maintaining project document control procedures, workflows, metadata standards, document numbering conventions, and Document Distribution Matrices.
- Experience with document control reporting, dashboards, performance metrics, deliverable tracking, and overdue document management.
- Proficiency with PDF management tools such as Adobe Acrobat Pro, Bluebeam Revu, or similar applications, including document stamping, formatting, quality checks, and batch processing.
- Experience training, mentoring, or providing technical guidance to document controllers and project personnel.
- Experience identifying and implementing process improvements, workflow standardization, and document control efficiency initiatives.
- Familiarity with project records management, information governance, document retention, and controlled information security requirements.