Director, F&B

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Director of Food & Beverage provides leadership and strategic planning for all facets of F&B department operations. This role is accountable for guest experience, revenue, profitability, operational consistency, product quality, team performance, and compliance in a fast-paced gaming and entertainment environment. Responsible for maintaining the Company’s quality and Food and Beverage standards.

Compensation: $90,000 - $120,000/year

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Leads the hiring, training, development, performance management, and efficient deployment of Food & Beverage team members and leaders.

- Plans and organizes workloads, staffing levels, schedules, and assignments; establishes clear performance expectations and holds assigned team members accountable for results.

- Establishes and maintains department standards, operating procedures, service expectations, goals, budgets, staffing plans, and administrative processes to ensure efficient and effective Food & Beverage operations.

- Directs and manages assigned Food & Beverage outlets, including restaurants, bars, concessions, buffets, and other operations, ensuring appropriate leadership coverage and execution of daily operating requirements.

- Analyzes operating reports and financial results and manages revenue, labor, food and beverage costs, expenses, inventory, and other controllable costs to meet or exceed budget and profitability objectives.

- Directs restaurant and beverage operations to maximize profitability while maintaining appropriate product quality, service standards, food safety, and guest satisfaction.

- Oversees menu and beverage program development, pricing, costing, and POS accuracy and evaluates new offerings based on quality, guest demand, operational feasibility, and financial performance.

- Reviews the performance, strengths, and opportunities of Food & Beverage operations and implements changes to improve service, operational effectiveness, productivity, and financial results.

- Communicates and partners effectively with suppliers regarding product specifications, purchasing, inventory, and departmental needs while adhering to established procurement and cost-control procedures.

- Ensures appropriate inventory levels and controls are maintained and that products and supplies are properly received, stored, secured, and accounted for.

- Maintains cooperative working relationships with property leadership and other departments to ensure Food & Beverage priorities are aligned with overall property goals, events, promotions, and guest needs.

- Ensures guest satisfaction through visible leadership, timely resolution of service concerns, and consistent interaction with guests and team members to build guest loyalty.

- Partners with Marketing and property leadership, as appropriate, on promotions, events, offerings, and other initiatives designed to attract guests and drive Food & Beverage revenue.

- Maintains and enforces compliance with applicable health, safety, food handling, sanitation, alcohol service, gaming, and other regulatory requirements, as well as Company policies and departmental procedures.

- Perform other duties and responsibilities as assigned.

REQUIRED SKILLS AND ABILITIES

- Demonstrated leadership and management skills, including the ability to develop leaders, manage performance, and build effective teams.

- Ability to think strategically, translate business objectives into operating plans, and plan over a one-to-three-year horizon as appropriate to the scope of the position.

- Strong financial and business acumen, including budgeting, forecasting, labor management, cost controls, inventory management, and analysis of operating results.

- Excellent customer service and interpersonal skills.

- Excellent verbal and written communication skills, with strong presentation and public-speaking capabilities as appropriate to the position.

- Ability to exercise sound judgment and maintain composure in a fast-paced, high-volume hospitality and gaming environment.

- Strong knowledge of restaurant and beverage operations, including menu development, costing, labor management, food and beverage trends, service standards, and overall hospitality operations.

- Knowledge of wine, food, spirits, and beverage operations commensurate with property offerings.

- Digital literacy and proficiency with systems and computer programs used in Food & Beverage operations.

- Ability to obtain and maintain all racing and/or gaming licenses as required in applicable jurisdiction(s).

- Must successfully pass all required background investigations and licensing requirements.

- Must be at least twenty-one (21) years of age.

- Must have a valid driver’s license.

EDUCATION AND EXPERIENCE

- Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred; equivalent combination of education and relevant experience will be considered.

- Progressive Food & Beverage leadership experience in a restaurant, casino, hotel, racing, entertainment, or comparable hospitality environment. Experience leading multiple Food & Beverage outlets and managing financial performance, labor, service, and operational standards.

- Demonstrated success leading large-scale gaming and hospitality operations with responsibility for financial performance, regulatory compliance, team member engagement, and guest satisfaction.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

- While performing the duties of this job, may frequently use hands to reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.

- The team member may be required to stand for extended periods.

- The team member may be required to lift up to 50 pounds.

- The team member may be required to work long or varied hours, including nights, weekends, holidays, and special events based on business needs.

- The noise level in the work environment is usually moderate to loud.

- The work environment may vary in levels of crowds, flashing lights, and may include exposure to smoke in various areas of the properties.

- Regular onsite presence is required. Business travel may be required to support other Company properties based on business and operational needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.