About this role
Req ID 92328 | Seoul, Korea, Republic of, ZF Overseas Inc. [Korea]
Job Description
Your tasks:
- Work self-responsibly in a tandem with Sales to lead and coordinate customer requirements between ZF TSO, Engineering Product Groups and customers on a global basis, in an international environment.
- Clarify platform-based technical project topics through the development process.
- Coordinate the ongoing development projects as a speaker for ZF engineering to the customer.
- Negotiate cross-project technical content, specifications and standards and prepare them for completion.
- Efficiently manage processes between the customer's development and ZF
- Lead a team of project engineers during the acquisition of bundled components in platform projects.
- Proactively coordinate the technical issues within the framework of the project acquisition
- Manage technical issues with active reporting regarding the development status to the management.
- Identify and promote ZF innovations towards the customers in order to prepare future business.
- Keep the overview for ZF about linked issues between different projects and plants.
- Organize and present customer meetings.
- Build a good and stable customer relationship as first contact for all engineering issues.
- Lead the team in the preparation of customer presentations.
- Organize regular status meetings with customers to ensure customer satisfaction and strategic coordination in alignment with the relevant management levels at customer and ZF engineering.
- Read the market trend collecting customer pain points from technical perspective and support customer specific promotion strategy set up with Sales.
- Be the on-site partner near customer location in order to provide self-responsibly technical support for the customer.
Be part of our ZF team as Customer Lead Engineer and apply now!
Contact
Christine Hong
+82 10 4563 6025