Senior Manager - HR Projects and Transformation - Europe

DP World is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the advantages of freeport status to our customers. As a dynamic and expanding global logistics provider, our people are central to driving sustained growth and innovation.

The Senior Manager - HR Projects & Transformation plays a pivotal role in shaping and delivering the Europe HR transformation agenda. Created as part of our continued focus on business growth, operational excellence, and digital transformation, this role will lead strategic HR change initiatives, drive the implementation of scalable HR operating models, and oversee the successful delivery of HR systems and transformation programmes across Europe.

Working closely with HR leadership, Centres of Excellence, IT, Shared Services, and business stakeholders, the successful candidate will provide strategic leadership for complex, multi-country transformation initiatives. The role will ensure that people processes, systems, data, and operating models are aligned to support business growth, organisational effectiveness, and an exceptional employee experience across the region.

Location: London Palace Street, with travel to Europe up to 12 times per year subject to project demand

Contract: Permanent

How you will contribute

• Lead the Europe HR transformation roadmap, aligning initiatives with Group HR strategy and regional people priorities.

• Drive the successful delivery of large-scale HR transformation programmes, ensuring benefits realisation and measurable business outcomes.

• Act as the senior escalation point for transformation risks, dependencies, issues, and investment decisions.

• Partner with senior business and HR leaders to influence and shape transformation priorities and future operating models.

• Provide executive level reporting, insight, and recommendations to HR and business leadership forums.

• Lead the implementation, optimisation, and evolution of the HR Target Operating Model across Europe

• Ensure HR operating models are effectively embedded into acquisitions, integrations, organisational growth, and country onboarding activities.

• Oversee the implementation and continuous improvement of HR systems, technology platforms, and digital solutions.

• Drive standardisation, automation, simplification, and scalability of HR processes and technologies across the region.

• Provide strategic oversight of HR data, analytics, management information, and governance frameworks.

• Partner with IT and Global HR teams to shape technology roadmaps, system architecture, security, and future capability development.

• Lead organisational change and transformation initiatives, ensuring successful stakeholder engagement, adoption, and behavioural change.

• Ensure HR Operations and Shared Services maintain high levels of performance, compliance, and service delivery throughout periods of transformation.

• Monitor service performance through KPIs, SLAs, customer feedback, and governance reporting.

• Drive continuous improvement initiatives that enhance efficiency, service quality, and employee experience.

• Lead, coach, and develop transformation and operational teams, fostering a culture of collaboration, accountability, and innovation.

• Collaborate with regional counterparts to drive consistency, best practice, and alignment across Europe

• Promote DP World values, safety culture, and commitment to excellence in all activities.

What you will bring

Qualifications

• Bachelor's degree in Human Resources, Business Management, Organisational Development, Information Systems, Project Management, or a related discipline.

Experience

• Significant leadership experience within HR transformation, HR operations, HR technology, digital enablement, or organisational change environments.

• Proven experience delivering large-scale, multi-country HR transformation programmes and system implementations.

• Strong understanding of HR operating models, HR technology, data governance, and compliance requirements.

• Experience leading complex projects within matrix organisations and managing multiple stakeholders across regions and functions.

• Demonstrated success in driving organisational change, business process improvement, and capability transformation.

• Experience overseeing HR Operations or Shared Services functions alongside transformation initiatives.

• Experience within complex international organisations would be highly advantageous.

• Fluent written and spoken English; additional European languages would be advantageous.

Skills

• Strong customer-focused mindset with the ability to understand and deliver against stakeholder requirements.

• Excellent communication and influencing skills, with the ability to engage effectively at all organisational levels.

• Exceptional relationship-building and stakeholder management capabilities.

• Strong strategic thinking, problem-solving, and decision-making skills.

• Highly analytical with excellent critical-thinking abilities.

• Strong organisational skills and ability to manage multiple priorities within a fast-paced environment.

• Results-oriented with a proactive and solutions-focused approach.

• Comfortable operating in complex, evolving environments and leading through ambiguity.

• Strong collaboration skills with the ability to build high-performing cross-functional teams.

• Ability to maintain confidentiality and handle sensitive information appropriately.

• Passion for innovation, continuous improvement, and technology-enabled transformation.

• Flexibility to travel across Europe as business needs require.

Compensation

DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade and minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.