Head of Enterprise Systems & Projects

Based in Oxford, Aurora is looking for a Head of Enterprise Systems & Projects to join our Internal Technology leadership team. Reporting to the Head of Internal Technology, this role will lead the Business Systems and Technology PMO functions and will be accountable for the direction, processes and operating model that enable both teams to scale effectively.

This is a senior leadership role with a clear mandate to mature how Internal Technology manages enterprise systems, project delivery, governance and reporting. You will lead the Business Systems and Technology PMO teams, creating consistent ways of working and ensuring the functions operate as a coherent, well-managed and governed Enterprise SaaS estate.

The role will own the enterprise systems roadmap, strengthen project management and delivery governance, and provide high-quality reporting across systems and project roadmaps that is suitable for Global Management visibility and decision making. You will bring structure to prioritisation, demand management, roadmaps, risk, dependencies, change control and operational reporting, ensuring senior stakeholders have a clear view of progress, trade-offs and outcomes.

Working closely with Architecture & Engineering, Business Data, IT Operations, Information Security and the wider Internal Technology leadership team, you will ensure business requirements are met within good technical practice. You will be a key part of the department’s maturity journey, helping to standardise processes, improve cross-team collaboration and embed practical governance that supports Aurora’s continued global growth. You will work closely with the Internal Technology Portfolio Manager on process, ensuring that your teams are aligned with overall departmental process maturation.

The successful candidate will combine enterprise systems leadership, PMO experience, strong commercial judgement and excellent stakeholder communication. This opportunity will suit a pragmatic leader who can set direction, build capability, create clarity from complexity and deliver measurable improvement in a fast-growing, international business.

Key Responsibilities

- Functional leadership: Lead the Business Systems and Technology PMO functions, setting direction, priorities, structure and ways of working across Systems Managers, Project Managers and their teams.
- Enterprise systems roadmap: Own and maintain the enterprise systems roadmap, ensuring it is integrated with business priorities, architecture direction, delivery capacity and wider Internal Technology strategy.
- PMO governance: Establish consistent programme and project governance, including demand intake, prioritisation, delivery assurance, dependency management, risk management and decision forums.
- Operating models and processes: Define, standardise and continuously improve operating models, processes and controls across Business Systems and Technology PMO, balancing consistency with pragmatic delivery.
- Management reporting: Provide clear, accurate and decision-ready reporting across systems and project roadmaps, including delivery progress, health, risk, dependencies, benefits, resource constraints and key management actions.
- Governed Enterprise SaaS estate: Drive a coherent, well-managed and governed enterprise application estate, promoting appropriate ownership, system boundaries, lifecycle management, integration, simplification and secure ways of working.
- Technical alignment: Partner with technical leaders, particularly in architecture, to ensure solutions meet business needs while following sound technical practice and align with Internal Technology guiding principles.
- People leadership: Lead, coach and develop managers and team members across the two functions, building capability, accountability, collaboration and a consistent service mindset.
- Supplier and partner governance: Ensure clear governance of third-party technology and delivery partners where they support enterprise systems, project delivery or implementation activity.
- Continuous improvement: Identify opportunities to simplify, automate and standardise processes across the estate, ensuring Systems Managers are collaborating to streamline the overall technology estate where appropriate

Skills, Knowledge and Expertise

Required attributes:
- Significant leadership experience across enterprise technology, business systems, PMO, portfolio management or technology transformation environments.
- Proven ability to lead multidisciplinary teams and develop managers across systems, project delivery or technology change functions.
- Strong experience establishing governance frameworks, operating models, portfolio processes and scalable ways of working.
- Demonstrable experience managing enterprise application portfolios, technology roadmaps and delivery priorities in a complex business environment.
- Strong understanding of enterprise SaaS management, including ownership models, lifecycle management, integrations, reporting, change control and vendor governance.
- Experience partnering with architecture, engineering, data, security and operations teams to ensure technology solutions are secure, scalable, supportable and aligned to good practice.
- Excellent stakeholder management skills, with confidence influencing senior leaders, resolving competing priorities and explaining complex trade-offs clearly.
- Strong reporting and communication capability, including the ability to prepare executive-level updates for senior and Global Management audiences.
- Ability to balance strategic leadership with practical operational delivery, maintaining momentum while building sustainable governance.
Desirable attributes:
- Experience in a high-growth international organisation or global technology function.
- Experience governing enterprise SaaS estates that include platforms such as Microsoft Dynamics 365, Salesforce, Microsoft 365, SharePoint, SAP SuccessFactors, Power Platform or equivalent.
- Programme or project management qualifications, such as MSP, MoP, PRINCE2, Agile, Scrum or equivalent applied experience.
- Exposure to enterprise architecture, integration strategy, data governance, technology risk management or systems lifecycle planning.
- Experience designing reporting frameworks, dashboards or roadmap reporting for senior management and executive decision making.

What we offer

Some of the benefits we include are:
- Private Medical Insurance
- Dental Insurance
- Parental Support
- Salary-Exchange Pension
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.