F&B Assistant, The Bell

THE BAMFORD COLLECTION IS A GROUP   OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING   AND NURTURING PEOPLE AND PLANET.

EARNINGS: £32,479.20 per annum OTE*
HOURS: 45 hours including weekends

ABOUT US
The Bell in Charlbury is a laidback yet sophisticated modern British pub settled in a 17th Century Cotswolds building. Known as a hidden gem, it offers a warm, family-friendly space that opens into a dining experience focused on quality.

With 13 beautifully appointed rooms and visually stunning food with vibrant organic seasonal ingredients from Daylesford Farm, The Bell combines comforting dishes with culinary flair . Deeply rooted in the community, it regularly hosts events and workshops in collaboration with local organisations.

Under the guidance of Nathan Walker-Unwin , an integral figure in the opening of two acclaimed Daylesford pubs, The Bell fosters a culture where every team member is valued and every guest is welcomed like family .

RESPONSIBILITIES

- Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards.
- Delivering outstanding guest service by exceeding guest expectations.
- Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens.
- Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager.
- Ensure all bills presented to the guests are correct and are cashed off correctly.
- Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
- Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.

SKILLS AND REQUIREMENTS

- Excellent Customer Service: Friendly, attentive, and professional interaction with guests to ensure a positive dining experience.
- Strong Communication Skills: Clearly relay orders to the kitchen and answer customer questions about the menu, specials, or dietary concerns.
- Multitasking & Efficiency: Handle multiple tables, manage time well, and stay organized during busy shifts.
- Knowledge of Food & Beverage: Familiarity with menu items, ingredients, and pairings to make recommendations and upsell effectively.
- Teamwork & Reliability: Collaborate with kitchen staff and fellow servers, while showing up on time and maintaining a dependable work ethic.

PERKS & BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

- Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
- Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
- Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.
- Book any of our wellness classes, treatments , services or courses at
- the Daylesford cookery school with 30% off for all employees.
- Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
- Mental Health Support : 24-hour access to our Employee Assistance Programme through Help@Hand
- Padel Discount: (Cotswolds)
- Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group
- Local Gym Discounts (Cotswolds Area)
- Wellbeing modules: to provide practical support and advice for your wellbeing
- Electric Car Scheme: (subject to criteria, following probation)
- Volunteering Days : One paid day per year to volunteer with a charity of your choice
- Private Medical: Subsidised private medical insurance through Bupa
- Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
- Life Assurance : Cover equivalent to one year of your annual salary
- Enhanced Family Leave Pay (T&C’s apply)
- Enhanced Company Sick Pay (T&C’s apply)
- Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)
- Refer a Friend Scheme -Earn up to £750 when you refer a friend to work with us (T&C’s apply)
- Flu Jabs (optional, available twice per a

*The on target earning potential for this role is £32,479.20 per annum based on a 45-hour contract - comprising a base salary of £29,969.20, plus a qualified estimate of £3,510 in gratuities and service charge. Please note this role is paid hourly so this is a projected salary and OTE.

About gratuities & service charge:

- Gratuities are paid on a pro-rata basis.
- It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,510 in addition to their annual salary.