Clinical Research Coordinator

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Job Profile Summary
Summary
Following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; and maintaining and updating data generated by the study. Candidates who are in the process of completing their bachelor's degree have a six-month grace period from their hire date (up to one year if starting on a per diem basis) to provide degree equivalency verification.

Does this position require Patient Care?
No

Essential Functions
-Reviews proposals for compliance with sponsor and organizational guidelines; verifies that all sponsor requirements are met.

-Recruiting patients for clinical trials and conducting phone interviews.

-Verifies the accuracy of study forms and updates them per protocol.

-Prepares data for analysis and data entry.

-Documents patient visits and procedures.

-Assists with regulatory binders and QA/QC Procedures.

-Assists with interviewing study subjects.

-Assists with study regulator submissions.

Qualifications

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Some relevant research project work 0-1 year preferred

Knowledge, Skills and Abilities
- Careful attention to detail and good organizational skills.
- Ability to follow directions.
- Good interpersonal and communication skills.
- Computer literacy.
- Working knowledge of clinical research protocols.
- Ability to demonstrate respect and professionalism for subjects' rights and individual needs.

Additional Job Details (if applicable)

The Division of Internal Medicine (DGIM) at the Massachusetts General Hospital (MGH) is hiring a Clinical Research Coordinator who will be working independently and under general supervision of the study Principal Investigator, Dr. Joanna Streck and Senior Program Manager, Michele Reyen providing support for multi-year clinical research studies within DGIM. The coordinator will be responsible for patient scheduling and recruitment as well as all subject-oriented study procedures, such as administration of questionnaires, careful monitoring of adverse events, administrative duties related to the careful operation of study protocol, and database management and quality assurance.

PRINCIPAL DUTIES AND RESPONSIBILITIES

The Clinical Research Coordinator will assume responsibility for all aspects of project assistance and coordination.

The responsibilities of the Clinical Research Coordinator may include, but are not limited to, the following activities:

· Knowledge of study procedures

· Verifying participant eligibility

· Recruiting participants for study participation and obtaining informed consent

· Sending and tracking participant remuneration (e.g., gift cards)

· Performing data collection (focus group or qualitative interviews, self-report surveys, biological data) and data quality assurance checks

· Designing data collection instruments and maintaining study data using REDCap (Research Electronic Data Capture) or other programs

· Preparing study reports and Institutional Review Board (IRB) documentation

· Corresponding with the IRB and other regulatory groups

· Assisting with preparation of manuscripts, grants, and conference presentations

· Working with undergraduate research interns who are volunteering on study projects

· Providing general administrative support

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

Ideal candidates will be self-motivated, detail-oriented, organized, and able to work independently. Additionally, ideal candidates will possess strong interpersonal and communication (both written and oral) skills and have the ability to handle fluctuating priorities and deadlines. Candidates must be fluent in English.

Qualified applicants should also have an interest in, and willingness to, learn about conducting studies in diverse medical/community settings with vulnerable populations and have an interest in working with people affected by challenging life stressors and/or medical illness. Additionally, qualified applicants should be comfortable working in a team-oriented environment and collaborating with other clinical research coordinators.

Proficiency in Microsoft Office is required. While not mandatory, proficiencies in data analysis software (e.g., SPSS, NVivo) and skills in statistical programming are beneficial.

Remote Type
Onsite

Work Location
100 Cambridge Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$21.00 - $29.01/Hourly

Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.