Multi-Line Adj

Crawford & CompanyKalamazoo, MichiganHybridFull-timeMid level, 2–5 yearsListed 14 hours ago

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About this role

Under moderate supervision, provides and delivers claims adjusting services and solutions for customers in multiple lines of business.

💼 Ready to Handle Diverse Claims and Make a Meaningful Impact?
🔎 Be the Versatile Expert Trusted Across Multiple Lines of Business!
Join Us as Multi-Line Adjuster in Kalamazoo, MI.

What’s in it for you?
🔹 Manage Varied Claims: Investigate, evaluate, negotiate, and resolve casualty, property, and workers’ compensation claims with confidence and expertise.
🔹 Drive Fair Resolutions: Determine coverage, liability, compensability, and damages while delivering exceptional service to clients and claimants.
🔹 Be the Problem Solver: Handle complex investigations, analyze evidence, review reports, and coordinate with legal, medical, and technical professionals.
🔹 Make an Impact: Manage claims from initial investigation through settlement while maintaining quality, compliance, and customer satisfaction.

At Crawford, every claim represents a person and a community we help restore. As a Multi-Line Adjuster , your investigative mindset, strong negotiation skills, and expertise across multiple lines of business will help deliver fair, timely, and accurate claim resolutions when they matter most.

This is your chance to be part of the One Crawford family —where your versatility and dedication make a real difference every day.

✨ Ready to take on diverse claims, solve complex challenges, and help restore lives? Apply today and join the Crawford team!

- College degree or an equivalent combination of education and experience.

- Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or workers' compensation).

- Personal computer, typing and keyboarding skills

- In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.

- Familiarity with legal, medical and technical disciplines within specific business lines.

- Strong verbal and written communication skills.

- Good analytical ability and mathematical aptitude.

- Good attention to detail and organizational skills.

- Ability to gather and analyze information, then determine and implement the appropriate course of action.

- Good interpersonal and sales skills.

- Licensing as required by state and local jurisdictions. Must have a valid driver's license. Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.

- A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.

- Travel may be required during/outside of normal business hours when necessary.

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