Warehouse Manager

Wakefield Thermal is part of the Heico Companies, and in aggregate, Heicos businesses generate more than $3.2 billion in revenues. Wakefield Thermal is a global leader in innovative thermal management solutions for a diverse range of markets. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

Our Mission: Our businesses have made an all-encompassing commitment across all levels of the organization to never sacrifice safety. Deliver industry leading quality, and on-time delivery while providing an exceptional customer experience. Position ourselves as a leader in the industry through technological advancements and supply chain excellence. Promote a culture of success and excellence through accountability, collaboration, engagement, and shared belief in our vision.

Our flagship location in Nashua, NH offers modernized facilities and a welcoming and supportive work environment for our employees. Our on-site caf offers employer-paid meal options and unlimited coffee to keep you fueled throughout the day. We also host regular employee engagement activities to foster a sense of community and collaboration among our team members.

SUMMARY:

The Warehouse Manager will be responsible for overseeing all warehouse operations within a manufacturing environment, including inventory control, shipping, receiving, material handling, storage, cycle counting, and distribution activities. This role ensures the safe, accurate, and efficient movement of raw materials, work-in-process, and finished goods while maintaining inventory accuracy and supporting production requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Warehouse Operations:

- Lead and supervise daily warehouse activities, including receiving, storage, picking, packing, shipping, and material replenishment.

- Ensure timely availability of materials to support production schedules.

- Develop and implement warehouse processes that improve efficiency, productivity, and accuracy.

- Maintain organized warehouse layouts and storage locations.

Shipping & Receiving

- Oversee inbound and outbound shipments to ensure accuracy and on-time delivery.

- Coordinate transportation activities with carriers and logistics providers.

- Manage freight costs and shipping performance metrics.

- Resolve shipping discrepancies and customer delivery issues.

Inventory Management:

- Ensure inventory accuracy through cycle counting, audits, and reconciliation activities.

- Monitor inventory levels and coordinate with purchasing, planning, and production teams.

- Investigate inventory discrepancies and implement corrective actions.

- Maintain ERP/WMS inventory records and transaction accuracy.

Team Leadership:

- Recruit, train, coach, and develop warehouse personnel.

- Establish performance expectations and conduct employee evaluations.

- Manage employee scheduling, attendance, and productivity.

- Foster a culture of accountability, teamwork, and continuous improvement.

Safety & Compliance:

- Promote and enforce all company safety policies and OSHA requirements.

- Ensure proper operation and certification of forklifts and material handling equipment.

- Maintain compliance with company policies, quality standards, and regulatory requirements.

Continuous Improvement

- Utilize Lean Manufacturing, 5S, and continuous improvement principles.

- Identify opportunities to reduce waste, optimize space utilization, and improve workflow.

- Track and report key warehouse performance metrics (KPIs).

- Participate in cross-functional improvement initiatives.

MINIMUM QUALIFICATIONS

- Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field preferred.

- Equivalent combination of education and experience considered.

- APICS CPIM/CSCP and Lean/Six Sigma certifications are preferred.

- Forklift Trainer Certification and OSHA safety training required or preferred.

- 4+ years of warehouse, logistics, or distribution experience in a manufacturing environment.

- 2+ years of leadership or supervisory experience.

- Experience with ERP and Warehouse Management Systems (WMS); AX desired.

- Proficiency with Microsoft Office and ERP systems.

- Experience managing inventory control processes and shipping operations.

- Strong leadership and employee development skills.

- Excellent organizational and problem-solving abilities

- Knowledge of Lean Manufacturing and continuous improvement methodologies.

- Understanding of OSHA regulations and warehouse safety practices.

- Ability to read, write and speak English proficiently.

Physical Requirements

Ability to stand and walk for extended periods throughout the work shift.

Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.

Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.

Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.

Ability to perform repetitive motions involving the hands, wrists, and arms.

Ability to visually inspect parts, read blueprints, technical drawings, work instructions, gauges, and measuring devices.

Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.

Ability to hear and communicate effectively in a manufacturing environment.

Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.

Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.

Ability to maintain regular attendance and work scheduled shifts, including overtime as required.

Work Environment

Manufacturing environment with exposure to moving mechanical equipment.

Frequent interaction with machine tools, raw materials, and finished products.

Compliance with all company safety policies, housekeeping requirements, and Foreign Object Debris (FOD) prevention practices.

Required use of appropriate PPE and adherence to all safety procedures.

Essential Functions Disclaimer:

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

E/O/V

Note: This job description provides an outline of the essential functions and qualifications necessary for this position. It is not all-inclusive and duties may change, be added or deleted according to business need.