About this role
Reports to: Director of Safety and Security
Position Summary
Augusta Country Club seeks a dependable, professional Security Officer to help protect members, guests, employees, facilities, and Club assets. This position combines security patrols, access control, emergency response, and courteous service in a private-club environment.
Successful candidates demonstrate discretion, sound judgment, clear communication, and the ability to work independently while following Club policies and procedures.
Responsibilities
- Conduct routine patrols of buildings, grounds, and parking areas to identify suspicious activity, safety hazards, and security concerns.
- Perform access-control duties, verify authorization for entry, maintain vehicle and visitor logs, and assist with traffic and parking procedures.
- Open and secure assigned facilities and gates according to established schedules. Verify that designated exterior doors, sliding doors, and access points are closed and locked when required.
- Maintain accountability for assigned keys and access devices, document transfers, complete required end-of-day inventories, and immediately report missing keys or discrepancies to management.
- Operate surveillance cameras, access-control systems, radios, and other assigned equipment. Promptly report equipment failures.
- Respond to alarms, medical incidents, fires, disturbances, severe weather, and other emergencies according to Club procedures and training. Contact emergency services when necessary and assist responding personnel.
- Respond to vehicle accidents on Club property, notify appropriate personnel, document initial facts, and assist emergency responders as needed.
- Immediately report significant incidents through the established notification chain. Ensure the General Manager receives immediate text notification whenever first responders are on Club property; written reporting follows initial notification.
- Prepare accurate incident reports and chronological shift activity logs. Gather initial facts, preserve relevant evidence, and assist the Director and law enforcement with authorized investigations.
- Report maintenance and facility concerns to the appropriate manager, escalating urgent hazards immediately.
- Assist members, guests, and employees courteously and use calm, professional communication to de-escalate situations.
- Protect confidential information, including member details, access codes, incident records, and surveillance footage.
- Complete thorough shift turnovers covering unresolved incidents, equipment issues, access restrictions, and outstanding tasks.
- Coordinate vehicle towing only under Club policy and management authorization.
Physical Requirements and Working Conditions
Candidates must be able to perform essential duties with or without reasonable accommodation, including walking patrols, climbing stairs, standing for extended periods, and safely operating assigned vehicles and security equipment. Work includes indoor and outdoor assignments in varying weather conditions.
Benefits
Benefits are subject to applicable eligibility requirements and Club policies.
- 401(k)
- Medical, dental, and life insurance
- Vacation/PTO
- Holiday pay
- Employee meals during designated day-shift meal service
- Monday golf privileges, subject to Club availability and rules
Qualifications
Qualifications
- Prior security, law enforcement, or military experience preferred.
- Valid driver’s license and reliable transportation.
- Ability to communicate clearly in English, verbally and in writing, to provide assistance, follow emergency instructions, and prepare reports.
- Basic computer skills and the ability to learn surveillance, access-control, and incident-reporting systems.
- Dependability, professional appearance, discretion, and strong interpersonal skills.
- Ability to work independently, remain attentive, exercise sound judgment within established procedures, and promptly request assistance when needed.
- Availability to work assigned day shifts, weekends, and holidays. Holiday assignments will be shared across the security team according to staffing and operational needs.