About this role
Qualifications
- Bachelor’s degree preferred, but not required
- 5+ years of relevant experience supporting IT equipment, applications, networks, or manufacturing technology.
- Working knowledge of Windows, Microsoft 365, hardware troubleshooting, and basic networking.
- Strong analytical, customer-service, communication, and documentation skills.
- Ability to take ownership of assigned issues, follow technical procedures, and recognize when specialist assistance is required.
- Exposure to process control, industrial networking, automation, or connected manufacturing equipment is beneficial.
- Relevant technical qualification or equivalent practical experience, with a willingness to develop across IT and OT.
- Travel between 15-25% is expected to support needs across the business.