About this role
Job Summary:
The Fall Line Rental Shop is a fast-paced and dynamic work environment built upon fast and friendly service. The Rental Associate is the initial point of contact with guests and must drive a positive guest experience through answering questions, problem-solving, and upselling products and other Brundage services. This position also assists with rental equipment fit and sizing.
Essential Duties and Responsibilities:
- Operates a point of sale and closes out properly.
- Prepares rental equipment for customers.
- Performs torque tests when required.
- Completes basic tune/bike shop services.
- Encourages upgrades for customers.
- Obtains basic knowledge of demo skis and boards to assist in sales.
Qualifications
Job Qualifications:
- Friendly and outgoing personality.
- Basic computer skill knowledge.
- Rental Technician Certified.
- Excellent problem-solving skills.
- Passion for the ski industry is a plus.
- Prior guest service experience preferred.
Other Requirements:
- Available to work holidays and weekends.