Commercial Project Sales

Ace Relocation Systems, Inc.Cleveland, Strongsville, OhioOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Position Summary: As a Commercial Outside Salesperson your primary responsibility will be to seek out, identify, and close commercial business moving, storage, and logistics opportunities in the assigned territory.  Additionally, you will work closely with existing customers in your area of responsibility to maintain and grow their commercial business.

Essential Duties and Functions : To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

- Strategic Networking and Lead Generation : Engage in purposeful networking to develop a strong network of referral partners within sectors such as commercial real estate, healthcare, education, and research. Employ creative strategies to generate self-sourced leads and cultivate both local and national accounts. Building and nurturing relationships with key decision-makers to secure a steady flow of business opportunities is critical.

- Specialized Customer Engagement : Connect with potential and current clients to deeply understand their unique moving and storage requirements, especially for office relocations, library moves, medical and laboratory logistics, and commercial storage needs. Offer customized solutions that facilitate a smooth transition, ensuring a positive customer experience throughout.

- Targeted Sales Generation : Actively promote our specialized services, capitalizing on the developed network and self-sourced leads to secure contracts. Identify opportunities for service enhancement and upselling, aiming to exceed sales targets while maintaining high levels of client satisfaction.

- Consultative Sales Approach : Utilize a consultative sales method, focusing on understanding clients’ specific requirements and proposing services that align with their needs. Provide precise and comprehensive quotes and estimates that reflect the project's scope and complexity.

- In-depth Product and Service Knowledge : Gain a thorough understanding of our extensive range of specialized moving and storage services. Communicate these offerings clearly to help clients make informed decisions.

- Efficient Lead Tracking and Management : Diligently document all leads, referrals, and significant interactions in HubSpot, ensuring it is kept up to date at all times. Maintain an organized overview of leads throughout the sales process to ensure effective follow-up and conversion.

- Proactive Procurement Opportunity Sourcing : Daily source and search procurement websites and databases to discover opportunities suitable for solo execution or in partnership with others. For projects where moving and storage are subsidiary elements, proactively approach all bidders to explore partnership possibilities for immediate or future projects, establishing our company as their first contact for moving and storage needs.

- Ongoing Engagement with Network : Keep your network, including potential leads and referral partners, informed about new services, promotions, and industry insights. Strengthen these relationships to keep the network active and responsive.

- Feedback Integration and Sharing : Solicit and utilize feedback from clients and network contacts to continuously improve our service offerings. Share these insights with internal teams to foster service enhancements and elevate the customer experience.

- HubSpot Record Keeping : Ensure that all client-related interactions, assessments, bookings, and communications are meticulously recorded in HubSpot. Keep this information current and accessible for reference and action.

- Collaborative Teamwork : Work closely with operations and logistics teams to ensure each project is executed flawlessly. Facilitate clear and timely communication to meet and exceed client expectations and to address any challenges promptly.

- Market and Industry Insight : Remain informed about the latest trends and developments in the commercial moving industry, especially those relevant to our specialized services. Apply this knowledge to improve our service offerings and competitive positioning.

- Payment and Credit Applications/ Management : Ensure all projects are paid on a COD basis or a credit application is collected and processed in accordance with the policy in a timely manner prior to the project start date. If a credit account exists, ensure the credit level covers the project's total cost.

Other Duties and Responsibilities: This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

- Perform on-site job walks and quality stops, as necessary.

- Project management as required by a client.

- Other duties as assigned.

Technology Skills :

- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, Teams, and Outlook.

- Proficient with ERP systems like MoverSuite.

- Familiarity with CRM software (HubSpot) or similar tools for maintaining customer records.

Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.

- 5+ years of sales experience, industry experience preferred.

- Must maintain clean driving record, driver license, and insurance.

- Reliable and presentable transportation

- Proven track record in building and leveraging professional networks to generate leads, preferably within the moving and storage industry or related sectors.

- Exceptional interpersonal and communication skills to establish and maintain strong relationships.

- Ability to identify and pursue business development opportunities that align with company goals.

- Self-motivated, proactive, and comfortable in social settings.

- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.

Work Environment and Physical Requirements : P hysical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- Assures that safety regulations are followed at all times .

- Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.

- Reports hazardous conditions, accidents, and incidents to the immediate supervisor.

- Must be able to lift at least 25 lbs.

- Requires standing, walking, bending, kneeling, stooping, and crouching.

- Exposure to heat, cold, dust, noise, or chemicals

- The position may require infrequent travel

- Attend Atlas and Ace Relocation Company events as required

- Flexibility to attend events and functions outside of standard working hours.

- Requirements with respect to vision, hearing, and speaking.