Sr Strategic Partnerships Manager, B2B

We’reSmartThings (https://www.samsung.com/us/smartthings/), one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. We're a wholly owned subsidiary of Samsung with corporate offices in Minneapolis and the Bay Area.

More than 430 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances. We also offer the most versatile smart home experience as an open platform with a rich partner ecosystem (think IKEA, SONOS, Honeywell, and so many more). As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use. Come be a part of the leading edge of IoT innovation!

SmartThings Pro (ST Pro) is a B2B product, an integrated management solution and a robust device ecosystem. It transforms spaces - from multifamily housing and hospitality to office, retail, and commercial buildings - into more efficient and scalable environments.

The Senior Strategic Partnerships Manager will be a technical leader responsible for the onboarding of strategic partners to the SmartThings Pro platform. You will direct the application of existing device-integration best practices as well as support SmartThings Pro partner training, pilot programs, and customer demos.

Key Responsibilities

This position is a hybrid role, based onsite 3 days a week at our office in Minneapolis, MN.

In this role, your primary responsibilities will include the following:

Strategic Partnerships & ST Pro Onboarding
- Strategic Enterprise Partnerships: Advise Business Development on the feasibility of complex partnerships; lead technical negotiations and "discovery" phases for new strategic enterprise partnerships.
- Partner Integration Management: Serve as the senior integration advisor for strategic partners, implementing solutions that align with both partner needs and SmartThings' long-term business objectives (in conjunction with the ST Pro Product & Business Development teams).
- Architect Onboarding Frameworks: Partner with the ST Pro Product team & Engineering to determine best practices for onboarding System Integrators as well as OEM device partners; partner with engineering to create the developer documentation that will ensure scalable, repeatable success for the global partner ecosystem.
Product Market Requirements & Pilot Support
- System Integrator Support: Support system integrators as they use ST Pro with their customer including onboarding new accounts, assigning licenses, and configuration the dashboard to work for the System Integrator and end-customer needs.
- Voice of Customer: Synthesize market/technical trends and customer/partner sentiment into strategic reporting for executive leadership, directly influencing the development of innovative platform functionality.
- Pilot Program Support : Partner with TPM and/or Engineering to support the technical execution of high-stakes SmartThings Pro pilot programs; partner with engineering to provide Tier2/3 support for strategic SmartThings Pro pilots and deployments.
Technical Leadership
- Complex Problem Solving: Solve highly complex, unique onboarding challenges that may ultimately require the development of innovative solutions not currently detailed in any existing developer documentation.
- Solutions Architecture: Facilitate the technical execution of Cloud-to-Cloud (C2C) integrations, working hands-on with partners to implement and verify the workflows required for platform certification.
- Global Matrix Collaboration: Work with Samsung HQ to drive business results across time zones.

Skills, Knowledge & Expertise

What You Bring On Day One (Required Qualifications)
- 8+ years of Pre-Sales Engineering, Partner Management and/or Technical Product Management experience
- Bachelor’s Degree in a relevant field
- Proven track record of architecting complex B2B technical integrations
- Advanced verbal and written communication skills; ability to persuade senior management and external executive-level technical stakeholders.
- Recognized internally as a subject matter expert in technical IoT disciplines.
Desired Skills
- Experience working with IoT technologies (e.g. cloud, mobile, web, APIs, embedded systems, Zigbee, Z-Wave, Matter/Thread, MQTT).

SmartThings Benefits

Why You’ll Love Working at SmartThings

- We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; an HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; a competitive 401k with a 5% employer match, and more.
- All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave).
- Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.
- We offer a parking stipend to cover the monthly garage cost. EV chargers are also onsite.
- In-office catered lunches once a week.
- Access to the onsite gym.
Base compensation range for this position is $141,000 to $191,000 Annually. Actual base within this range will depend on many factors including experience, skills, technical expertise and market alignment. In addition, this role is eligible for a 20% annual target bonus based heavily on individual performance.

At SmartThings, we are committed to creating an inclusive and accessible environment for all. If you require accommodations to participate in our hiring process or to perform the requirements of the job, we will work with you to meet your needs in compliance with applicable laws. Please reach out to [email protected] (mailto:[email protected]) and a member of our Talent Acquisition team will connect with you further!