About this role
Summary
We are looking for a Client Advisor to join our team in Selfridges on a full time permanent contract.
Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Job Description
Key Accountabilities
- Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross- and upselling techniques to maximize sales opportunities
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Combines styling knowledge with the ability to mix-and-match products to best serve the client
- Develops local and international client base and seeks to recruit and develop top clients
Key Requirements
- Experience working in fashion retail or hospitality
- Proven track record in achieving sales targets and develop clients
- Passion for and sound knowledge about Gucci and luxury fashion
- Works productively in a fast-paced environment
- Fluent in English, any additional languages would be a plus
- Ability to work varied hours/days, including weekends as needed
Job Type
Regular
Start Date
2026-12-01
Schedule
Full time
Organization
Gucci Ltd.