About this role
The Sportsbook Agent /Ticket Writer assists customers with establishing a mobile account, process wagers, ensure compliance with all regulatory requirements, answer questions, and provide timely, knowledgeable, and most importantly, friendly and patient support to customers.
Qualifications & Experience:
• High school diploma or equivalent.
• 1+ years of experience as a ticket writer in a sportsbook or 2+ years of cash handling in a casino.
• Must be 21+ years of age and able to obtain and maintain a Nevada gaming registration.
• Consistent positive energy, with a proven history of delivering excellent customer service.
• Willingness to learn new technology.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and math skills.
• Willingness to work flexible hours, any shift, including weekends and holidays.
• This is a part-time position.
. Physical Requirements:
• Must be able to stand for a prolonged period of time; 8+ hour shift.
• Regularly lift, move, push, and pull objects weighing at least 30 pounds without assistance.
• The noise level in the work environment can be loud and smoky.