About this role
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
What You’ll Do
In this highly visible administrative role, you’ll provide essential support to executive and management teams, helping keep schedules, communications, meetings, and day-to-day operations running smoothly. You’ll serve as a key point of contact for internal and external partners while helping leaders stay organized, informed, and focused.
You’ll have the opportunity to:
• Manage executive schedules, including appointments, meetings, and travel arrangements.
• Coordinate meetings from start to finish, including scheduling, agendas, room reservations, catering, meeting minutes, and follow-up on action items.
• Serve as a key point of contact between executives and internal and external stakeholders.
• Prepare and polish professional materials, including reports, presentations, memos, announcements, and other communications.
• Manage correspondence, including emails, letters, and phone calls.
• Keep information organized and accessible by maintaining electronic and physical files.
• Support smooth office operations by managing supplies, coordinating equipment maintenance, and partnering with IT on technology needs.
• Contribute to special projects and events, helping coordinate plans, track timelines, and keep deliverables on schedule.
• Provide guidance to junior administrative staff, as needed.
Qualifications
What You’ll Bring
You’re an experienced administrative professional who is organized, detail-oriented, and comfortable supporting senior-level leaders in a fast-paced environment. You communicate effectively, manage competing priorities with confidence, and bring a professional, solutions-focused approach to your work.
Education & Experience
- High school diploma or equivalent required
- Associate’s degree in Business Administration or a related field preferred
- 5–7 years of administrative experience required, preferably in a healthcare setting
- 1–2 years of experience supporting senior-level staff preferred
- Experience may not be substituted for the required education
Skills You’ll Use
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Ability to work independently with minimal supervision
- Strong attention to detail and problem-solving skills
- Familiarity with hospital administration processes and healthcare regulations
- Professional and confident communication with colleagues and stakeholders at all levels
Additional Job Details (if applicable)
Why Join Mass General Brigham?
- Join a world-renowned healthcare system recognized for excellence in patient care and innovation.
- Grow your career through professional development and advancement opportunities.
- Enjoy comprehensive benefits including competitive pay, health coverage, retirement plans, and paid time off.
Remote Type
Hybrid
Work Location
221 Longwood Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$20.84 - $29.79/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.