About this role
JOB TITLE: Supervisor, Print & Mail
FLSA STATUS: Exempt
DEPARTMENT: Transportation
REPORTS TO: Support Manager
SUPERVISORY RESPONSIBILITIES: Yes
JOB LOCATION: Indiana
TRAVEL: N/A
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Manage and oversee the day-to-day operations of Vehicle Registration printing and mailing
- Manage and coordinate with the internal service department and vendors to maintain and repair equipment
- Manage and coordinate inventory replenishment and quality control
- Manage and coordinate printer and equipment replacement and repair as needed
- Maintain strong channels of communication with the home office in TN
- Work closely with staff to ensure that the following tasks are completed:
- Receive, print, verify, and mail registration batches daily
- Reprint registrations as needed
- Add proper registration stock to printers as needed
- Change out registration printer ribbons as needed
- Feed inserter equipment with envelopes and printed registrations
- Provide inserter maintenance
- Retrieve sealed envelopes from the inserter and place them in appropriate mail trays
- Complete file verification
- Sort and Place identified household items on cart
- Ensure use of property safety equipment among staff, including but not limited to Eye Protection, Ear Protection, and Steel Toes.
- Other duties as assigned by management.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Proven experience in Print & Mail management.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation skills.
- Ability to manage multiple priorities and meet deadlines.
- Detail-oriented with a commitment to accuracy and quality.
- Experience with data and software testing.
- Familiarity with project management principles.
- Advanced proficiency in Microsoft Excel or similar analytical tools.
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- 2+ years experience working in a customer–facing environment.
- 1+ years experience working in a print house.
- 4+ years previous experience in utility printing or related activities in a managerial or supervisory position.