About this role
Job Description
Responsible for the design, development, testing, automation, and support of complex on-premises and cloud-based software and technology solutions. This role will help advance the Center of Excellence by delivering solutions across enterprise automation suites, application integration, scripting, reporting, and AI-enabled automation. The ideal candidate brings strong software engineering fundamentals, hands-on automation platform experience, and the ability to learn and apply different technologies across a variety of complex assignments.
What You’ll Do
- Design, develop, test, and maintain automation solutions, integrations, scripts, reports, and AI-enabled solutions using the technologies best suited to each business need.
- Write clean, testable, maintainable code following established software engineering standards.
- Develop reusable frameworks, tools, and automation patterns using company-approved technologies.
- Partner with engineering, architecture, infrastructure, and business teams to translate complex needs into technical solutions.
- Support CI/CD, automated testing, deployment, and DevOps practices across development environments.
- Troubleshoot complex development and production issues and implement solutions that improve reliability and performance.
- Build reporting and monitoring capabilities.
- Evaluate and implement generative AI use cases with appropriate testing, human oversight, and adherence to security and data-handling standards.
- Research emerging technologies and provide technical guidance and mentorship to less experienced team members.
What You Bring
- Bachelor's degree or advanced degree (where required)
- 5+ years of experience in related field.
- In lieu of degree, 7+ years of experience in related field.
Bonus Points
- Experience with enterprise automation suites, with a strong preference for UiPath. Experience with Microsoft Power Automate is also valued.
- Supporting experience in one or more of the following: Python, .NET/C#, PowerShell, Power BI, or generative AI for AI-assisted workflows and automation.
- Experience with AWS services and cloud automation.
- Experience with Docker, Kubernetes, or OpenShift.
- Experience building CI/CD pipelines using tools such as GitHub Actions, Jenkins, or similar technologies.
- Experience creating reusable automation frameworks or capabilities within a Center of Excellence, platform engineering, DevOps, or enterprise technology organization.
- Familiarity with observability, monitoring, security automation, and cloud governance practices.
What You’ll Get
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Learn more (https://careers.bluecrossnc.com/global/en/benefits)
Where You’ll Work
Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.
In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$107,901.00 - $172,642.00
Skills
Agile Methodology, Cloud Software, Information Systems, Information Technology (IT), Information Technology (IT) Solutions, IT Best Practices, Software Design, Software Development, Solutions Development, Technical Knowledge
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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected] .