About this role
Summary
Pentagon Technologies is looking for a Quality Manager to join our team in Austin, TX. The Quality Manager is ultimately accountable for the development, execution, compliance and continuous improvement of our quality systems and documentation control. A strong candidate will work with a high degree of integrity in a fast-paced environment, while leading their team and fostering good working relationships and knowledge sharing to accomplish goals and earn customer trust.
Essential Duties and Responsibilities:
Includes but is not limited to the following. Other duties may be assigned:
- Provide timely reporting of safety observations, quality performance, metrics and status of projects
- Plans, directs, and executes actions and activities concerned with the development, application, and maintenance of quality standards and coordinate the day-to-day activities to deliver quality control support to the manufacturing organization, including conducting training within the organization
- Identify scope, plan, test, and implement improvement opportunities soliciting input and support from applicable department personnel and management
- Track process improvement and quality management programs, to enhance success of projects and monitor subsequent performance
- Interfaces with external Customers/Vendors as well as internal Sales, Supply Chain, Customer Service, Operations and Engineering teams routinely to ensure quality control methods are implemented and resolve quality system and product quality issues maintaining customer satisfaction
- Applies test methodology, engineering and product knowledge in the design of tests and testing strategies for the analysis and qualification of products
Monitor and trend non-conformances; Lead Failure Analysis and 8D/RCCA
Manage Quality Audits schedule: planning, facilitating, findings closure, improvements
Deploy and manage Statistical Process Control programs, Measurement System Analysis studies per Process Control Plans; review data for process improvements
- Performs product and process risk assessment activities, including Design/Process Failure Modes & Effects Analysis (DFMEA/PFMEA)
- Lead development of Standard Operating Procedures, review/release process, company training
- Define, develop, and sustain a corporate level Document Control system and Change Management system
- Travel to other Pentagon Technologies locations, vendor, and customer facilities within the continental US, as needed.
Qualifications
Your Experiences, Skills, and Abilities:
- Bachelor of Science degree in related STEM field with min of 5 years relevant experience (managing quality of Product, Process, Quality System as per international standards like ISO 9001)
- People management experience required
- Experience in Semiconductor Industry a plus
- ASQ Certification, Six Sigma and/or Lean Manufacturing certification a plus
- ISO9001 lead auditor training/certification preferred
- JMP training completion
Perks of Working at Pentagon Technologies
At the end of the day, our strength comes from our people, and we are determined to recognize and promote your wellbeing—be it professionally, financially, physically, or mentally.
- Generous PTO
- 401K program with employer matching contribution
- Health, dental, vision Insurance (with generous employer contribution)
- Long-Term Disability (LTD) Insurance (fully employer paid)
- Life and AD&D (employer paid & voluntary option)
- Employee Assistance Plan (EAP)
Pentagon Technologies is proud to be an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion, or other employment of associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
To all recruitment agencies: Pentagon Technologies does not accept agency resumes. Please do not forward resumes to our job's alias, Pentagon Technologies employees or any other company location. Pentagon Technologies is not responsible for any fees related to unsolicited resumes. In the absence of a signed Recruitment Fee Agreement, Pentagon Technologies will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Pentagon Technologies explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
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