About this role
A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
We are looking for a detail-oriented and motivated professional who thrives in a fast-paced environment and enjoys working with data and numbers. This role is integral to ensure accurate and timely commission processing for HUB Financial and its broker network. You will play a key role in maintaining the integrity of commission payments, resolving discrepancies, and supporting internal and external stakeholders.
Essential duties and responsibilities
- Review commission statements/reports and ensure accurate and timely payment of commissions to HUB Financial and its brokers.
- Process first-year and renewal commissions accurately within back-office systems.
- Investigate and reconcile commissions paid incorrectly by insurance companies and ensure that necessary corrections are made in a timely manner.
- Identify, report, and correct unexplained activity in broker accounts, including system or posting errors.
- Review and investigate chargebacks and broker debt as required.
- Collaborate with insurance companies and internal HUB teams to resolve commission-related discrepancies and inquiries.
- Assist with commission inquiries received through the Commissions mailbox.
- Support additional tasks and participate in projects as assigned.
What you will bring to the role
- College Diploma or other post-secondary education or equivalency
- Excellent working knowledge of Microsoft Office (Excel, Outlook, & Word)
- Strong attention to detail and analytical skills
- Effective communication skills
- Ability to manage data and tasks efficiently.
- Industry experience or prior insurance commission processing experience is an asset
- Experience with WealthServ is an asset
- Accounting or financial background is an asset
Pay transparency
The expected salary range for this position is $42,000 - $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.
AI and Automation Notice
HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review .
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What we offer you
We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
- Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
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