French Speaker-Credit Analyst I

As the Credit & Collections Analyst you will have the opportunity to develop your knowledge in facilitating a high level of cash flow and minimizing levels of overdue and bad debt. You will be responsible for maintaining a balanced credit risk across all accounts which fall in line with company policy, while developing strong business relationships with customers and internal teams.

JOB DUTIES:

- Performs collections of past-due invoices, leads root cause analysis, and implements corrective action with the customer and internal partners to ensure timeliness of future payments.
- Influence customer payment behaviors by actively reaching out to customers of ADI via phone to ensure payments are a priority within the customers' payables resulting in a direct impact to the cash flow of the company.
- Receive incoming calls from customers and internal teams to assist with multiple requests such as payments, past dues, and orders inquiries.
- Organize & analyze all internal and external customer accounts and identify all collection issues.
- Assist with monthly forecast reporting.
- Collaborate and build relationships with internal departments and stakeholders.

YOU MUST HAVE:

- 1 year experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
- Prior experience with advanced usage of both the English and French languages, inclusive of written and verbal communication.
- Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivo tables, formulas, and macros.

SHIFTS

- Winter schedule: 6:00m to 3:00pm (Monday to Wednesday)-6:00am to 3:30pm (Thursday to Friday)
- Summer schedule: 5:am to 2:00pm (Monday to Wednesday), 5:00am to 2:30pm (Thursday to Friday)

WE VALUE:

- Prior knowledge or experience within accounting.
- Ability to actively solve problems with a focus on driving results.
- Experience providing excellent customer service.
- Hands on experience navigating a computer.
- Strong analytical skills with the ability to interpret customer data.

WHAT'S IN IT FOR YOU:

- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.

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