Order to Delivery Team Leader

At Haier Europe, home to Haier, Hoover and Candy , we're looking for an experienced people manager to drive performance, develop talent and deliver an outstanding customer experience.

Leading a team of Order to Delivery Specialists, you'll oversee the end-to-end order journey, working closely with Supply Chain, Operations, Transport and Commercial teams to ensure orders are delivered on time and in full.

What you'll do

- Manage, coach, support and develop a high-performing team
- Drive customer service and operational performance
- Manage order book activity and delivery commitments
- Work cross-functionally with Supply Chain, Logistics and Sales
- Identify and implement process improvements
- Use data and insight to improve service and efficiency

What you'll bring

- Team leadership experience within Customer Service, Order Management, Logistics or Supply Chain
- Excellent interpersonal and stakeholder management and communication skills
- Experience driving continuous improvement
- Analytical and problem-solving capability
- SAP experience (desirable)

Why Haier Europe?

- Salary c£35,000 - £45,000 DOE
- Annual bonus
- Hybrid working, with 60% office attendance at our Warrington (WA3 6XG) site
- Flexible start and finish times
- Core working hours of 09:30 - 16:00
- Contracted hours of 37.5 per week, worked as 7.5 hours per day plus a one-hour unpaid lunch break. Start and finish times can be adjusted provided core hours are covered and contracted hours are fulfilled.
- Supportive culture and career development opportunities within an international organisation
- Comprehensive benefits package

Ready to take ownership and make an impact? Apply today and help shape the future of our Order to Delivery function.

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