About this role
Join our team as a Daytime, Full-Time, Patient Services Representative, at INTEGRIS Health Medical Group Grand Lake OBGYN, in Grove, OK.
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling.
This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
REQUIRED QUALIFICATIONS
EXPERIENCE:
- 6 months customer service experience
IMG Float Pool: This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non-INTEGRIS-owned) and therefore must have a current Oklahoma State Driver's License as well as a driving record which is acceptable to our insurance carrier.
PREFERRED QUALIFICATIONS
EXPERIENCE:
- 1-year clerical experience
- Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
- 6 months telephone customer service experience