Server Assistant

The Support Behind Exceptional Service
The Server Assistant plays an essential role in creating a seamless and memorable guest experience. By supporting the service team, maintaining a clean and welcoming dining environment, and anticipating the needs of both guests and coworkers, the Server Assistant helps ensure that every guest receives efficient, attentive, and exceptional hospitality.
A successful Server Assistant is hardworking, observant, organized, and proactive. They thrive in a fast-paced environment, take pride in the details, and understand that great service is a team effort. The ideal Server Assistant doesn't wait to be asked for help—they recognize what needs to be done and take initiative to get it done.
Core Responsibilities
• Assist servers in providing a positive, efficient, and memorable dining experience for every guest.
• Maintain a friendly, professional attitude and positive body language during all guest and team interactions.
• Promptly clear, clean, sanitize, and reset tables to ensure efficient table turnover and a welcoming dining environment.
• Pre-bus tables throughout service by removing empty plates, glassware, and unnecessary items without interrupting the guest experience.
• Assist with delivering food and beverages to tables accurately and efficiently.
• Demonstrate a working knowledge of:

• Menu offerings and basic ingredients
• Table numbers and restaurant seating layout
• Proper food handling and sanitation procedures
• Steps of service and guest etiquette
• Basic allergen awareness
• Anticipate guest needs by assisting with water refills, additional napkins, condiments, utensils, and other service necessities.
• Communicate effectively with servers, bartenders, hosts, and kitchen staff to ensure smooth service.
• Take initiative to support the service team during peak business hours, prioritizing tasks based on urgency and guest needs.
• Maintain cleanliness and organization throughout the dining room, including tables, chairs, floors, service stations, and other guest-facing areas.
• Ensure service stations remain clean, organized, and properly stocked with necessary supplies throughout each shift.
• Assist with polishing, organizing, and restocking silverware, glassware, plates, and other service equipment.
• Promptly address spills, debris, and other cleanliness or safety concerns.
• Assist with guest requests whenever possible and communicate additional needs or concerns to the appropriate team member.
• Work collaboratively with the entire front-of-house team to maintain a smooth and efficient flow of service.
• Execute opening, running, and closing side work thoroughly and efficiently.
• Complete other duties as assigned.

What We're Looking For (Server Assistant Prerequisites)
• A hospitality-focused mindset with a genuine commitment to guest satisfaction.
• A strong work ethic and willingness to support the team wherever needed.
• Proactive, self-motivated attitude with the ability to recognize and complete tasks without constant direction.
• Friendly, professional, and respectful communication skills.
• Strong attention to detail and pride in maintaining a clean, organized environment.
• Ability to multitask and prioritize responsibilities in a fast-paced, dynamic environment.
• Ability to remain calm, focused, and efficient during high-volume service.
• Enthusiasm to grow, learn, and develop restaurant service skills.
• A team-first mentality and willingness to assist coworkers.
• Solid understanding of guest etiquette and service professionalism.
• Ability to remain on your feet for extended periods and safely lift and carry restaurant supplies, dishes, and service equipment.
• Reliable transportation.
• Availability on weekends and holidays.