Breakfast Attendant

BREAKFAST ATTENDANT

Tru by Hilton Laredo North

Position Summary

The Breakfast Attendant is responsible for preparing, setting up, maintaining, and replenishing the hotel's complimentary breakfast area in accordance with hotel procedures, Hilton brand standards, and applicable food safety requirements. This position ensures that breakfast is presented attractively, food is properly maintained, the dining area remains clean and organized, and guests receive friendly and attentive service.

Essential Duties and Responsibilities

Breakfast Preparation and Setup

- Prepare and set up the breakfast area before opening according to established hotel procedures and brand standards.

- Ensure all breakfast items, beverages, utensils, plates, cups, napkins, and condiments are properly stocked and presented.

- Prepare and replenish breakfast foods according to approved recipes, portion guidelines, and hotel standards.

- Ensure breakfast equipment, serving stations, and beverage machines are clean, functional, and ready for guest use.

- Verify that breakfast items are properly labeled when required and that food is presented in an appealing and organized manner.

- Follow established breakfast operating hours and ensure the area is ready for guests at the designated opening time.

Guest Service and Satisfaction

- Greet guests warmly and provide friendly, courteous, and professional service throughout breakfast hours.

- Assist guests with questions regarding breakfast items, ingredients, and available options.

- Respond promptly to guest requests and communicate any complaints or concerns to the appropriate supervisor or manager.

- Monitor the breakfast area to ensure guests have access to clean tables, available food, and necessary supplies.

- Maintain a welcoming atmosphere and help create a positive guest experience consistent with Tru by Hilton brand standards.

Food Safety and Sanitation

- Follow all applicable food safety, sanitation, and personal hygiene requirements.

- Maintain proper food temperatures and follow established procedures for food storage, handling, preparation, and replenishment.

- Monitor food freshness and quality, removing expired, contaminated, or otherwise unsuitable items immediately.

- Use appropriate utensils and follow procedures to prevent cross-contamination.

- Clean and sanitize food preparation surfaces, serving stations, counters, tables, and equipment throughout the shift.

- Wash dishes, utensils, and food service equipment as required.

- Properly dispose of food waste and trash in designated areas.

- Maintain all required food handler certifications and comply with applicable local health regulations.

Breakfast Area Maintenance

- Continuously monitor and replenish breakfast items, beverages, condiments, and supplies during service.

- Keep the breakfast area, dining tables, counters, floors, and beverage stations clean and presentable.

- Clear used dishes, wipe tables, and reset seating areas promptly for incoming guests.

- Maintain a clean, organized, and professional appearance throughout the breakfast service.

- Report equipment malfunctions, supply shortages, maintenance concerns, and unsafe conditions to the supervisor or management.

Closing Procedures and Inventory

- Complete breakfast closing procedures according to hotel policies and established schedules.

- Properly store, label, date, or discard remaining food in accordance with food safety requirements and hotel procedures.

- Clean and sanitize breakfast equipment, serving stations, counters, and designated preparation areas.

- Remove trash and ensure all supplies and equipment are returned to their designated locations.

- Assist with inventory monitoring and notify management when breakfast supplies are running low.

- Ensure the breakfast area is clean, organized, and ready for the next day's service.

Professional Standards and Compliance

- Maintain a professional appearance and comply with hotel uniform and grooming standards.

- Follow all company policies, procedures, safety requirements, and applicable Hilton brand standards.

- Maintain reliable attendance and arrive on time to ensure the breakfast area is prepared before opening.

- Communicate effectively with the Front Desk, Housekeeping, and management to support smooth hotel operations.

- Perform all duties efficiently while maintaining food quality, cleanliness, and guest satisfaction.

Additional Responsibilities

Perform other duties as assigned by the General Manager, supervisor, or hotel management.

Performance Expectations

The Breakfast Attendant is expected to maintain a clean, safe, and inviting breakfast environment; ensure food is properly prepared, displayed, and replenished; follow food safety requirements; provide exceptional guest service; and complete all opening, service, and closing responsibilities within established timeframes.

Qualifications and Requirements

- Previous experience in hospitality, food service, or a similar position is preferred but not required.

- Must be able to follow food safety and sanitation procedures.

- Must demonstrate strong customer service, communication, and organizational skills.

- Must be dependable, punctual, and able to work independently and as part of a team.

- Must obtain and maintain any required food handler certification in accordance with applicable regulations and company policies.

- Must be able to perform the physical duties associated with breakfast preparation, service, cleaning, and replenishment.

Physical Requirements

- Ability to stand and walk for extended periods.

- Ability to bend, reach, lift, and carry breakfast supplies and equipment.

- Ability to lift and move items weighing up to the hotel's established job-related lifting limit, with reasonable accommodation where applicable.

- Ability to perform repetitive cleaning, stocking, and food preparation tasks.

Reporting Structure

Reports directly to the General Manager or designated supervisor.