About this role
About Humanz
Humanz is a leading startup in the creator economy space, transforming how brands and influencers collaborate worldwide.
Humanz operates alongside Ubiquitous, a leading influencer marketing agency the company acquired. Together, we combine advanced AI-driven technology with high-impact paid media and creator marketing- enabling brands to scale campaigns with precision and measurable performance.
Our fast-growing U.S. team manages all partnerships across the North American market.
Role Overview
We are seeking a strategic and execution-focused TikTok Shop Manager to lead the day-to-day management and growth of our clients’ TikTok Shop operations.
In this role, you will be responsible for driving GMV growth, optimizing shop performance, and managing creator and affiliate partnerships . You will act as the primary point of contact for clients , translating business objectives into actionable strategies while ensuring operational excellence across their TikTok Shop ecosystem.
The ideal candidate has at least 2 years of hands-on experience in social commerce , strong analytical capabilities, and the ability to manage multiple moving parts in a dynamic environment.
Key Responsibilities
Client Management & Strategy
- Serve as the primary point of contact for clients regarding TikTok Shop strategy and performance.
- Lead regular client check-ins, including weekly updates and monthly KPI performance reviews.
- Translate client goals into clear growth strategies and operational plans.
- Provide proactive recommendations to improve GMV, conversion rates, and overall shop performance.
- Manage expectations and ensure transparent communication on timelines, deliverables, and results.
Shop Operations & Health
- Oversee the daily operations of client TikTok Shop accounts.
- Ensure all listings, pricing, inventory, and promotions are properly maintained.
- Monitor shop health metrics and resolve operational issues quickly.
- Coordinate with internal teams to ensure seamless execution of campaigns and promotions.
- Implement best practices for product merchandising and shop optimization.
Affiliate & Creator Management
- Identify and recruit creators and affiliates to support product promotion and drive sales.
- Manage affiliate partnerships and maintain strong relationships with top-performing creators.
- Coordinate product seeding, campaign briefs, and collaboration timelines.
- Monitor creator performance and optimize partnerships to maximize revenue impact.
- Support scalable creator programs that expand brand reach and social commerce performance.
Performance Tracking & Optimization
- Track and analyze key performance metrics including GMV, conversion rate, affiliate performance, and shop engagement.
- Develop reports and insights to guide ongoing optimization strategies.
- Conduct regular performance reviews and post-campaign analysis.
- Identify growth opportunities based on data trends and competitive insights.
- Continuously test and iterate strategies to improve overall TikTok Shop results.
Salary Range
$80,000-$110,000
Requirements
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- Minimum 2+ years of experience managing TikTok Shop or social commerce operations.
- Strong understanding of the TikTok Shop ecosystem, creator partnerships, and affiliate programs.
- Experience managing multiple clients or accounts simultaneously.
- Strong analytical and data interpretation skills.
- Excellent communication and client management abilities.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Self-starter with a strong sense of ownership and accountability.
Nice to Have
- Experience working in an influencer marketing or social commerce agency.
- Strong network of creators or affiliates within the TikTok ecosystem.
- Experience launching or scaling creator affiliate programs.
- Familiarity with social commerce tools and reporting platforms.