Team Lead (Diagnostic Imaging)

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

The Opportunity:

Medcan is seeking a   Team Lead, Diagnostic Imaging   to provide day-to-day operational and clinical leadership for the Diagnostic Imaging team.   Reporting to the Manager,   Clinic   Services   Oakville , this role supports efficient department workflows, staff development, equipment and inventory oversight, and the delivery of safe, high-quality patient   experience.

As a working Team Lead, you will provide direct clinical support as needed while   partnering with the Manager on coaching, recruitment, performance   management   and continuous improvement initiatives.

This is a full-time role scheduled Monday to   Saturday   during regular clinic   hours   ( 6:30 am – 6pm)   for an   8.5 hour   shift.   Our Oakville clinic is   located   at 2275 Upper Middle Road E. There is free parking on site.

What   You’ll   Do :

Clinic Operations :

- Coordinate daily schedules, staff assignments,   workflows   and break coverage.
- Assess patient volumes and   allocate   staff,   equipment   and clinical space effectively.
- Adjust workflows to support safe,   timely   and efficient patient care.
- Monitor team productivity and address day-to-day operational challenges.
- Prepare patients and perform diagnostic imaging examinations within your professional scope.
- Accurately document and process patient information.
- Review relevant patient history and collaborate with radiologists,   physicians   and interdisciplinary partners.
- Work closely with the Manager, Diagnostic Imaging and Manager, Clinic Services (Oakville) on continuous process improvement and quality assurance initiatives.

Quality,   Equipment   and Inventory:

- Ensure departmental practices align with organizational policies and regulatory standards.
- Identify   opportunities to improve quality,   efficiency   and   the patient   experience.
- Support the development and maintenance of policies, standard operating   procedures   and training materials.
- Oversee equipment maintenance,   troubleshooting   and quality-control activities.
- Coordinate departmental supplies, ordering,   invoicing   and vendor relationships.
- Represent   Oakville   Diagnostic Imaging on relevant committees and   quality-improvement   initiatives.

Team   and Patient Experience :

- Serve as a key point of contact for patient concerns and help resolve challenging interactions.
- Lead team meetings and communicate operational and organizational updates.
- Promote a collaborative,   respectful   and accountable team environment.
- Provide team members with coaching,   mentorship   and   timely   feedback.
- Support staff development plans, performance   discussions   and annual reviews in partnership with the Manager.
- Engage the team in workflow improvements and patient-experience initiatives.

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Recruitment and Onboarding :

- Help assess staffing requirements and support recruitment activities.
- Participate in resume reviews,   interviews   and candidate assessments.
- Support the onboarding,   orientation   and training of new team members.

What   You’ll   Need:

- Current registration with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO).
- Minimum of five years of experience as a Medical Imaging Technologist in   function   such as sonography , X-Ray,   Mammography   or other relevant modalities.
- Previous   leadership, team- lead   or operational coordination experience.
- Strong clinical judgment and commitment to quality and patient safety.
- Excellent communication,   organization   and time-management skills.
- Strong interpersonal,   coaching   and client-service abilities.
- Experience troubleshooting imaging equipment and managing departmental inventory.
- Demonstrated ability to build a positive   team   culture and support staff development.
- Ability to manage competing priorities in a fast-paced clinical environment.

Position Pay Range
$73,699.00 - $101,335.00 CAD annually

Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.

​ Notice to Candidates: Recruitment Fraud

Please note that Medcan will never request any form of payment  from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.

If you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at [email protected] to verify the legitimacy of the communication.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at [email protected] .