About this role
PrideStaff is actively recruiting dedicated front-office professionals on behalf of a highly respected specialty medical practice with clinics expanding across the Tampa Bay and Sarasota regions. We are looking for articulate, patient-focused individuals who excel in a fast-paced clinical setting and take pride in delivering a flawless patient experience.
Because we represent a top-tier specialty practice, we are seeking candidates who demonstrate stability in their work history and a genuine desire to grow within a premier healthcare environment.
This is a part time role.
PRIMARY RESPONSIBILITIES
Act as the welcoming face and voice of the clinic for all arriving patients and their families.
Skillfully manage a high-volume phone system and coordinate complex appointment scheduling.
Accurately build and maintain patient profiles within the electronic medical records system.
Perform thorough insurance verifications, check benefit eligibility, and comfortably interpret Explanation of Benefits (EOB) statements.
Process point-of-service payments, manage charge entries, and assist with account receivable follow-ups.
Ensure the clinic is prepared for daily operations, supporting both clinical staff and administrative workflows to maintain smooth patient flow.
CANDIDATE PROFILE AND QUALIFICATIONS
Prior experience in a medical office, clinic, or medical billing department is required.
Demonstrated background in charge entry, insurance verification, and collections is highly advantageous.
Ability to clearly interpret medical benefits and professionally communicate financial responsibilities to patients.
Strong technical skills including proficiency with EMR/EHR platforms (such as Athena, EPIC, Phreesia, or similar) and Microsoft Outlook.
High attention to detail, exceptional critical thinking, and articulate communication skills.
A strong track record of job longevity and professional growth in previous roles is highly valued.
Bilingual (English/Spanish) is strongly preferred but not required.
An Associate or Bachelor degree is preferred, but equivalent professional experience will be fully considered.
Compensation / Pay Rate (Up to): $20.00 - $21.00