23233 - HMP and YOI Feltham. A side - Improvement Lead - Op

All
staff have a responsibility to safeguard and promote the welfare of children.
The post holder must undertake the appropriate level of training and is
responsible for ensuring that they understand and work within the safeguarding
policies of the organisation.

Job description

** All staff have a responsibility to safeguard and promote the welfare and vulnerable adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation**

***This is an exciting opportunity to work within the YCS Operations and support ongoing improvement work at Feltham A. Reporting to the Feltham A Improvement Lead, the post-holder will support local leaders in implementing and embedding changes. This is an operational post and the post holder will be expected to support with Duty Governor shifts and adjudications where required.

For further information about this role, please contact [email protected] ***

Overview of the job

This is an operational with line management responsibilities.

Summary

The job holder will be responsible for managing a number of work area(s) within the
Residence and Services Function of the establishment. As a member of the Senior Management Team, they will contribute and implement their functions objectives as defined in the establishment’s business plan.

All staff are expected to deliver a service to young people where they are provided with a fully integrated regime to meet their care, offending, education and health needs and that is compliant with Article 3.1 of the United Nations’ Convention on the Rights of the Child (1989).

All staff will work co-operatively, positively and in partnership to help deliver service excellence to the young people in our collective care; ensuring that the safety and wellbeing of young people is of paramount importance.

All Staff working within an under 18 YOI are expected to understand their responsibilities to protect and promote the welfare of children in their care and their duty to report concerns appropriately and appropriate child protection referrals are made.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Manage the achievement of qualitative and quantitative standards including supporting the delivery of the Service Level Agreement between the Youth Justice Board and the Directorate of Public Sector Prisons.
• Manage the achievement of qualitative and quantitative service standards that are compliant with the Youth Justice Board’s National Minimum Standards and the policy on Care and Management of Young People relevant to the area of functional responsibility.
• Ensure that all areas of work within function are discharged in compliance with Section 11 duty to safeguard and promote welfare under the Children Act 2004.
• Manage the delivery of the HMPPS/YJB operating specification by ensuring an establishment wide quality assurance process is in place. Accountable for ensuring that all areas of work within functions are discharged in compliance with the specification.
• Ensure that the quality assurance framework provides a regular review of delivery by bringing together quantitative management information with qualitative testing of delivery as set out in HMPPS/YJB operating specification.
• Ensure all managers and staff within the function provide a respectful, safe decent environment for all young people and staff.
• Ensure that all staff within your department contribute as required, and in line with the Casework Operating Model and associated policy documents, to the establishment wide multi-disciplinary casework model. This may be through a range of mediums, for example providing progress reports or attending sentence planning meetings.

• Ensure that all staff within your function links effectively with the Safeguarding department in the establishment to take all reasonable actions to reduce risk to young people.
• Accountable for the performance of the function and the staff within it. Manage the achievement of qualitative and quantitative standards including Service Delivery Indicators (SDI’s) within the function, verifying and signing off documentation as appropriate. Analyses and acts upon data which is relevant to their function.
• Accountable for ensuring robust and effective procedures for young people engagements are in place.
• Accountable for completing Impact Assessments as required for the Single Equality Scheme.
• Accountable for management of Residential function and staff within this area. This may also include provision of services for:

- Catering
- Personal Officer scheme
- Behaviour management strategy
- Incentive and Earned Privileges Scheme (IEP)
- Residential Services

Residential Services
• Accountable for the management of young people forums, room inspections and minimising room damage.
• Accountable for providing time within the day for each young person to attend to personal hygiene and to contribute to the maintenance of high standards of cleanliness and orderliness in their cell and surrounding area.
• Accountable for ensuring that the requirements of PSO 4600 – which sets out restrictions on the mixing of unconvicted and convicted prisoners. Unconvicted young people, because of their age and likely vulnerability, should not be required to share a cell unless very exceptional circumstances exist. In all cases a cell sharing risk assessment must be undertaken.
• Governors must provide the opportunity and encourage the unsentenced young people to participate in purposeful regime activities.
• Accountable for the engagement with advocacy services.
• Accountable for ensuring the establishment is clean and safe.
• Accountable for ensuring that residential staff and managers adhere to the requirements of local and national security policies.
• Accountable for ensuring that staff within function review Cell Sharing Risk

Assessments (CSRA) at appropriate timescales.

Personal officer scheme
• Accountable for the delivery of the behaviour management strategy.
• Accountable for ensuring interaction between young people and staff is actively encouraged.
• Accountable for ensuring procedures are in place to monitor the personal officer scheme or alternative local approach to ensure young people’s needs are met.
• Accountable for ensuring compliance with Assessment Care in Custody Teamwork (ACCT) policy and process within function.
• Where commissioned, support and promote the implementation and use of Restorative Justice (RJ) face to face victim-young person conferencing models, enabling those affected by a particular incident to play a part in repairing the harm and finding a positive way forward.
• Ensure staff support and encourage change with all young people in custody adhering to all procedures and appropriate standards in accordance with behaviour management strategies.
• Accountable for ensuring that all prison officers build effective and supportive relationships with Young People as part of the reducing re-offending agenda. This means displaying appropriate interpersonal skills in their dealings with Young People, and being proactive in resolving prisoner issues whether or not they are formally assigned as a personal officer to individuals.

• Responsible for ensuring that appropriate information regarding a young person is recorded in the information management systems used by the establishment and that it is of sufficient quality and clearly articulates an up to date overview of a young person’s care.

IEP Scheme
• Accountable for ensuring that the management of the Incentives and Earned Privileges (IEP) Scheme contributes to a stable and encouraging atmosphere in which staff will promote positive behaviour.
• Accountable for completing Impact Assessments as required for the Single Equality Scheme and management of single equality process within establishment.

Catering
• Accountable for ensuring that all meals and the food service provided for Young people is undertaken in accordance with the relevant PSI, current legislation
regarding food handling, storage, cooking/service and the Catering Specification.

Undertake other management/administrative tasks including:

• Act as the Governor's representative by chairing adjudications and taking charge of day to day establishment operations as Duty Governor.
• Promote prison service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing re-offending agendas.
• Provide leadership and management of the function. Will have the skills to apply Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as attendance management, disciplinary investigations, performance management and staff appraisals.
• Manage young people complaints process within the function.
• Responsible for ensuring litigation claims relevant to area have been dealt with in accordance with policy.
• Oversee the compilation and achievement of performance improvement programmes reporting on progress regularly as appropriate.
• Manage the appropriate authorisation of financial compliance statements.
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
• Ensure that the function produces and analyses audit and establishment performance management information identifying variances and areas requiring improvements.
• Contribute to the establishment’s overall achievement of (SDIs) and standards and be accountable for the performance and delivery of targets relating to the budget and People Plan for the function.
• Accountable for all local and national policies relating to function, and ensure procedures implemented are compliant, including development of new policies.
• Contribute to the development and delivery of the medium-to-long term strategic and business plan for the establishment, with overall responsibility for implementation within your function.
• Attend relevant boards/meetings and actively contribute either as chair or team member.
• Responsible for ensuring work areas and associated activities comply with Health and Safety legislation. Ensure risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance.
• Contribute to the preparation of the establishment contingency and emergency plans and ensure implementation when required.
• Ensure effective use of staff resources, providing training and annual leave opportunities.
• Produce relevant reports as required and ensure correspondence is replied to within agreed timescales.
• Carry out investigations and administration in relation to incidents of potential discrimination and report on findings.
• Responsible for ensuring actions arising from Standard Audit, Her Majesty’s Inspectorate of Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including local self audit action plans and Resettlement strategies are delivered.
• Deliver and implement projects as directed by the Governor.
• Actively encourage staff engagement within the function to ensure objectives are met.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

• Delivering at Pace
• Leadership
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions

Technical Requirements

Job holders must complete specific training in their specialism once they take up post.

If Operational

• Must be successfully accredited by passing the Head of Function Assessment Centre (HFAC), or prior to 2016 be accredited as an Operational Manager (or in post as a G5 prior to 1999).
• Where HFAC accreditation was gained from 2018, the Incident Management Silver Command (IMSC) assessment must also be passed to be eligible for operational Head of Function roles.
• Successful completion of the workbook.
• When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.

Any manager working within the under 18 YOI estate will be expected within one year of taking up post, to have completed the following WYPC modules;

WYPC - Child Protection and Safeguarding (plus e-learning and 3year refresh cycle)
WYPC – Adolescent Development (plus e-learning)
WYPC – Speech Language and Communication Needs
WYPC – Emotional and Mental Wellbeing

Must also be trained and annually refreshed in the approved restraint syllabus.

Hours of Work (Unsocial Hours) Allowances

37 hour week

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected] (mailto:[email protected]) );
- To Ministry of Justice Resourcing team ( [email protected] (mailto:[email protected]) );
- To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fsettled-status-eu-citizens-families&data=05%7C01%7Cchristopher.jeffery%40soprasteria.com%7C8a2293860362402c15da08dbf4cff146%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C638372946312587803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s%2BxUsev%2BGeeK%2FLgTUjpjfTJu%2FjpKQZ%2BQPJXNduvik3Q%3D&reserved=0)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference: 23233

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]

Please quote the job reference: 23233

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here (https://www.gov.uk/government/publications/success-profiles/success-profiles-strengths).

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.