Performance Analyst

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# Primary Details
Time Type: Full time

Worker Type: Employee

The Performance Analyst is responsible for delivering high-quality management information, performance reporting, and analytical insight to support business planning, decision-making, and performance management. Working closely with underwriting, finance, operations, and other key stakeholders, the role provides accurate and timely reporting, identifies trends and opportunities, and contributes to the continuous improvement of reporting processes and data quality.

Performance Analyst

- London
- FTC / Secondment, full time    (hybrid)

The opportunity

This is an exciting opportunity for an experienced performance Analyst to join our London based team.

As a Performance Analyst, you will be responsible for delivering high-quality management information, performance reporting, and analytical insight to support business planning, decision-making, and performance management. Working closely with underwriting, finance, operations, and other key stakeholders, the role provides accurate and timely reporting, identifies trends and opportunities, and contributes to the continuous improvement of reporting processes and data quality.

This position is initially offered on Fixed Term Contract basis until December 2027.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

Performance reporting & MI

- Produce regular weekly, monthly, quarterly, and ad hoc management information reports.
- Prepare, validate, and distribute performance reports in line with agreed deadlines and stakeholder requirements.
- Develop dashboards, scorecards, and analytical reports that provide meaningful business insight.
- Support business planning, forecasting, and performance monitoring activities.

Data Analysis and Insight

- Analyse business performance data to identify trends, opportunities, risks, and anomalies.
- Provide commentary and recommendations to support decision-making.
- Investigate performance issues and work with stakeholders to identify root causes.
- Undertake deep-dive analysis into underwriting, operational, financial, or customer performance metrics.

Stakeholder Management

- Build strong relationships with business stakeholders to understand reporting and analytical requirements.
- Translate complex data into clear and actionable insights for both technical and non-technical audiences.
- Present findings and recommendations to management teams and business leaders.
- Act as a trusted partner for performance and reporting-related queries.

Data Quality & Governance

- Ensure the accuracy, completeness, and integrity of reported data.
- Perform quality checks on reporting outputs and investigate discrepancies.
- Develop an understanding of data source limitations and implement controls to minimise errors.
- Support governance requirements and maintain appropriate documentation.

Having the right to work in the UK is a requirement for this role.  QBE may consider sponsorship at its discretion.

About you

- Strong analytical and problem-solving skills.
- Advanced Microsoft Excel skills, including pivot tables, lookups, and data manipulation.
- Experience working with large datasets and reporting tools.
- Ability to communicate complex information clearly and effectively.
- Strong organisational skills with the ability to manage multiple deadlines.
- Experience producing management information and performance reporting.
- High attention to detail and data accuracy.

Desirable

- Insurance or financial services experience.
- Experience with Power BI, SQL, Tableau, or similar BI tools.
- Understanding of data governance and reporting controls.
- Experience supporting business planning, underwriting performance, or operational performance management.
- Knowledge of automation and reporting optimisation techniques.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!

- 30 days holiday a year  with the option to buy up to 2 additional days.

- Flexible working  -   balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

- Pension –  you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

- Private medical insurance  – we fund fully comprehensive private medical cover for you and all the family.

- Family friendly policies  – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

- Short term remote work abroad  -   you can request up to 20 days per year to work remotely from certain locations abroad.

- Sustainable investing  - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

- Cycle-to-Work  – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To learn more about benefits of working with us, click   Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- General Insurer of the Year 2026 at the British Insurance Awards
- Insurance Post British Insurance Awards 2025:
Winner: Commercial Lines Insurer of the Year,
Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
- UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
- Working Dads Employer Awards 2023 Winner: Parental Policies Award
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

To learn more about our achievements, click  here

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:
Business Intelligence Applications, Business Management, Communication, Critical Thinking, Customer Service, Detail-Oriented, Financial Products, Intentional collaboration, Managing performance, QlikView, Regulatory Compliance, Reporting and Analysis, Risk Management, Sound Judgment, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.