About this role
• Assist the underwriting teams in performing daily pre-bind and post-bind underwriting tasks in accordance with regulatory requirements
• Communicate with onshore and offshore policy administration staff for processing new business, renewal and endorsements, and provide guidance on any complex process handling to achieve service standards
• Handle clients’ requests and inquiries on insurance related matters
• Liaise with brokers and internal departments for credit control, claims and risk information
• Identify process improvement plan, provide comments and feedback to any blockages
• Regular update on SOP / user manual for policy administration process in comply with legal and compliance requirements
• Take part in user acceptance test of the business and operation initiatives as assigned
• Bachelor Degree in Insurance, Business, or related discipline
• With work experience in general insurance is an advantage, fresh graduates are also welcome
• Conscientious, with strong attention to detail and sense of accuracy
• Excellent command in both spoken and written English is a must
• Proactive, independent, self-motivated with strong interpersonal skills
• PC literate in MS Word, Excel and Access