About this role
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
a. Handle escalations from external (hospital) related to patient assurance that rigid treatment, and internal (PMN, CCC & claims)
b. Provide training/resocialization to all Partner hospitals in accordance with the distribution of the list of their respective regions
c. Foster good relationships with providers by conducting regular visits to improve the claims experience and gain a better understanding and provide updates on the flow of care in the hospital
d. Conduct a routine evaluation of 3/6 months to partner hospitals
e. Supporting hospital marketing activities by involving hospitals in every Prudential event
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.