Credit Controller

Ready to bring your credit expertise to a close-knit, supportive team?

We're looking for a Credit Controller to manage a dedicated New Zealand client portfolio, working closely with our Key Relationship Managers to maximise cash flow and minimise risk. This remote role is open to candidates based in New Zealand. Findex employees in Australia and New Zealand are also encouraged to apply if you’re looking for an internal move.

We're looking for someone proactive and curious, who's comfortable picking up new tools and technology, and who brings strong communication and problem-solving skills to a varied, seasonal client base.

Your role, your contribution!

We're looking for a hands-on, proactive, and capable Credit Controller who thrives on administrative detail and gets through high volumes of work efficiently.

- Monitor the debtors' ledger against lock-up and cash collection targets.

- Collect payments to monthly targets, and negotiate payment plans, fee funding and direct debits.

- Build and maintain positive relationships with internal and external clients.

- Keep debtor records accurate and up to date.

- Escalate high-risk accounts in line with our credit policy.

- Liaise between Key Relationship Managers and a diverse range of New Zealand clients.

The Benefits of joining us!

- Flexible, hybrid working with one day a week in the office

- Join a close-knit, supportive team spread across Australia, New Zealand and the Philippines

- Clear career development pathway and ongoing training/support

- Attractive salary package, plus health insurance and corporate benefits

What you bring to the role

- Proven experience (5+ years) in a credit control or collections role - with practical, hands-on experience valued just as much as formal qualifications.

- Diploma or Certificate IV in administration, finance or accounting or equivalent administrative experience in an accounts role (desirable but not required).

- Confident communication and problem-solving skills.

- Proficiency in Microsoft Office (Outlook, Excel, Word).

- A proactive, curious, "AI-savvy" mindset, comfortable adopting new tools and technology.

- Knowledge of NZ consumer credit legislation, such as the Fair Trading Act or Privacy Act (desirable but not required).

Next steps: If you're ready to take the next step in your credit career, apply now — we'd love to hear from you!

Our Impact: Why Findex?

Findex helps clients manage, grow, and protect their financial future with confidence. Since 1987, we've grown into one of Australasia's leading providers of integrated accounting, audit, tax, wealth, and business advisory services, with 2,500 professionals across more than 100 offices, including over 20 throughout New Zealand. Through our innovative Wealth Accountant and Family Office models, we combine local expertise with global reach to deliver personalised , holistic support — empowering clients and communities to grow, protect, and secure their financial future.

For the Community - The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.

For our Customers - Together, Findex and Crowe champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you're empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.

For You - At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.

For Diversity and Inclusion - Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.