Senior Market Insights Analyst

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We evaluate the landscape through diverse lenses and complement traditional market research with techniques. Our team comprises individuals from varied backgrounds, each bringing a unique set of experiences and skills to the table. If you excel at teamwork, proactive, and is comfortable working in a environment, you would grow in this role.

Get to Know the Role

You will be in a position of Competitive Strategy. You will gather raw market data, interpreting intel and data collected and translating it into relevant recommendations that shape Grab's operational direction. This role will report into Lead Market Analyst and will based onsite in Bangkok's office.

The Critical Tasks You Will Perform

- Deliver Strategic Market Insights: Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders.
- Partner with Business Teams: Align research priorities with operational and strategic goals to provide relevant, support for important decisions.
- Scale Intelligence Infrastructure: Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts.
- Lead Regional Field Operations: Support and guide a 30-person ground operations team in Thailand to ensure consistent and data collection.
- Develop Talent: Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback.
- Manage Vendor Partnerships: Build relationships with external research firms and data providers to supplement intelligence capabilities.

Qualifications

What Essential Skills You Will Need

- You have at least 5 years of experience from consulting management or relevant technology sector is a plus.
- Critical thinking and structured problem-solving skills, with the ability to evaluate evidence from multiple sources and draw sound conclusions in ambiguous situations.
- Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations that influence stakeholders.
- Ability to work effectively across teams and build collaborative relationships with business, technology and research partners.
- Proficiency in spoken Thai to guide the ground operations team and engage with local stakeholders.
- Adaptability and the ability to manage evolving priorities in a fast-paced environment.
- Willingness to travel occasionally within Thailand and to other Southeast Asian countries.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.